What are the responsibilities and job description for the Remote Operations Control (ROC) Operator II position at Consolidated Asset Management Services Texas, LLC?
Consolidated Asset Management Services (CAMS) is seeking a Remote Operations Center (ROC) Operator to oversee the real-time operation of wind, photovoltaic (PV), and battery energy storage system (BESS) assets across its portfolio. ROC Operators play a critical role in ensuring the safe, reliable, and compliant performance of these assets by leveraging advanced monitoring tools and adhering to stringent regulatory standards.
Operators are responsible for maintaining high operational standards to maximize system performance while ensuring compliance with NERC Cybersecurity and Reliability Standards. They also operate within the framework of Regional Transmission and ISO/RTO tariffs to support the stability and efficiency of the bulk electric system.
This role demands a strong technical foundation, situational awareness, and the ability to coordinate with internal teams and external entities—including transmission operators, scheduling entities, and balancing authorities—to ensure seamless operations. ROC Operators contribute to a resilient energy infrastructure by proactively managing alarms, responding to abnormal conditions, and supporting continuous improvement initiatives.
Essential Duties and Responsibilities
- Monitor and operate multiple substations and power plants via SCADA, DAS, and alarm systems to ensure reliability and maximize output.
- Coordinate with internal teams (ROC leadership, O&M, Asset Managers, Compliance) and external stakeholders (asset owners, TOPs, QSEs, ISOs/RTOs, BAs) to optimize performance and ensure compliance.
- Respond to alarms and abnormal conditions with timely corrective actions.
- Collaborate with field personnel during routine and emergency operations.
- Maintain accurate logs, records, and compliance documentation.
- Follow 3-part communication protocols for all calls.
- Ensure adherence to cybersecurity, physical security, and access control procedures.
- Support continuous improvement initiatives.
- Communicate effectively with customers and other control centers to coordinate activities and provide updates.
- Proactively address customer concerns in alignment with CAMS values.