What are the responsibilities and job description for the HVAC Dispatcher position at ConServ Building Services, LLC?
We are Urgently Hiring an HVAC Dispatcher in your area!
What we offer:
The ideal candidate would be someone who has dispatching experience in the construction or HVAC field!
POSITION SUMMARY:
If you enjoy a fast paced work environment with little down time, this is the job for you!
What we offer:
- Competitive salary
- Direct Deposit every Friday
- Performance Bonus, Company Profit Sharing Bonus, and Safety Bonus
- Paid holidays and generous Paid Time Off
- Benefits Effective the 1st of the month following your date of hire
- Excellent Medical, Dental, and Vision plans
- HSA and FSA Spending Accounts - with generous company contribution to HSA
- 401(k) match - 50% up to 5%
- Employee Discounts through the Tickets at Work Program
- Company Paid Life and AD&D
- Short and Long-Term Disability and other Supplemental Insurance offerings
The ideal candidate would be someone who has dispatching experience in the construction or HVAC field!
POSITION SUMMARY:
If you enjoy a fast paced work environment with little down time, this is the job for you!
- Provide top level customer service to both external and internal customers.
- Everyday engagement with both customers and field technicians to ensure ETAs are met and customers needs are taken care of
- Route and schedule field technicians to meet customers demands’
- Ensure parts needed are ordered and stocked for various HVAC and refrigeration equipment
- Field customer questions/calls to ensure expectations are met
- Update customer websites/portals on a daily basis
- Work with technicians and management utilizing teamwork to accomplish goals
- Ensure technicians needs are met daily
- High School Diploma or GED
- Strong customer service and people skills
- Highly organized
- Able to thrive in high pressure situations
- Able to manage multiple tasks and meet deadlines effectively
- Proficient with Microsoft Outlook, Word and Excel