What are the responsibilities and job description for the HVAC Dispatcher position at ConServ Building Services, LLC?
We are Urgently Hiring an HVAC Dispatcher in your area!
Please note- this role is an in office position at our office in Monroe, NC!
What we offer:
The ideal candidate would be someone who has dispatching experience in the construction or HVAC field!
POSITION SUMMARY:
If you enjoy a fast paced work environment with little down time, this is the job for you!
Check us out at conservonline.com/careers
We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.
Please note- this role is an in office position at our office in Monroe, NC!
What we offer:
- Competitive salary
- Direct Deposit every Friday
- Performance Bonus, Company Profit Sharing Bonus, and Safety Bonus
- Paid holidays and generous Paid Time Off
- Benefits Effective the 1st of the month following your date of hire
- Excellent Medical, Dental, and Vision plans
- HSA and FSA Spending Accounts - with generous company contribution to HSA
- 401(k) match - 50% up to 5%
- Employee Discounts through the Tickets at Work Program
- Company Paid Life and AD&D
- Short and Long-Term Disability and other Supplemental Insurance offerings
- Weekly Lunch & Learns (Our tech support team keeps you in the know)
- Weekly Safety & More Meetings (stay sharp, stay safe)
- Quarterly Trust Summits with leadership
- Clear path to Lead Tech, Supervisor, or Management
The ideal candidate would be someone who has dispatching experience in the construction or HVAC field!
POSITION SUMMARY:
If you enjoy a fast paced work environment with little down time, this is the job for you!
- Provide top level customer service to both external and internal customers.
- Everyday engagement with both customers and field technicians to ensure ETAs are met and customers needs are taken care of
- Route and schedule field technicians to meet customers demands’
- Ensure parts needed are ordered and stocked for various HVAC and refrigeration equipment
- Field customer questions/calls to ensure expectations are met
- Update customer websites/portals on a daily basis
- Work with technicians and management utilizing teamwork to accomplish goals
- Ensure technicians needs are met daily
- High School Diploma or GED
- Strong customer service and people skills
- Highly organized
- Able to thrive in high pressure situations
- Able to manage multiple tasks and meet deadlines effectively
- Proficient with Microsoft Outlook, Word and Excel
Check us out at conservonline.com/careers
We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.