What are the responsibilities and job description for the Receptionist position at Conrad Siegel?
Job Summary
At Conrad Siegel, the qualified candidate is a motivated, self-starter who displays a history of strong academic performance allowing them to complete all job responsibilities independently and with merit. The Retirement Assistant reports to the Defined Contribution Operations Manager and provides support for retirement managers and consultants. The Retirement Assistant is responsible for maintaining excellent plan participant relationships by responding promptly to questions and requests.
Qualifications
- Superior customer service skills
- Excellent written, oral, and interpersonal communication skills
- Ability to work with and learn new computer software
- Display of superior organization skills with attention to detail
- Ability to complete assignments with minimal supervision
- Experience working in a customer service role, preferred
- Knowledge of retirement benefit plans, preferred
Working Hours & Expectations
This position is hourly, non-exempt and requires an average of 37.5 hours per week. The position is hybrid or fully remote (after training).
Compensation
Conrad Siegel offers a competitive salary that is commensurate with education and experience. We recognize the value of a work-life balance and provide a liberal flex-time policy, comprehensive benefits package, and retirement plan.
Job Responsibilities
- Address plan participant questions and service requests
- Manage plan participant phone calls and emails
- Maintain a professional and trustworthy relationship with plan participants
- Set up transactions according to plan participant requests.
Physical Requirements
While performing the responsibilities of this job, the employee must be able to sit for several hours at a time. The employee is regularly required to operate a computer and telephone. Work environment includes an indoor office with uniform temperatures.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Life insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Harrisburg, PA 17110 (Preferred)
Ability to Relocate:
- Harrisburg, PA 17110: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Harrisburg, PA 17110
Salary : $18