What are the responsibilities and job description for the Community Concierge position at Connects Workspace?
Connects Workspace is a locally owned coworking space founded in Golden, Colorado. We believe that every team member is a crucial part of our vision, which is to create intentional coworking spaces that combines all the amenities of a traditional office with comfort and community. We create the space where community, connections and creativity happen – and where you always have a place at the table.
Position Purpose
The Community Concierge creates the experience people remember. This is not a front desk position. It is a hospitality role. The Concierge helps every member and guest feel welcomed, cared for and connected.
Primary Outcomes
· Create a Warm Welcome: Ensure every member and visitor feels seen, welcomed and valued from the moment they arrive.
· Create Beautiful Spaces: Maintain inviting, organized spaces that communicate care and professionalism.
· Help Members Succeed: Make introductions, celebrate milestones and proactively support member success.
· Support Growth: Provide memorable tours and experiences that naturally lead to new memberships and referrals.
Success Measures
· Member satisfaction and retention
· Referral growth
· Google Reviews
· Occupancy and tour conversion
· Beautiful, welcoming spaces
Who Thrives in This Role
· Genuinely enjoys people.
· Remembers names and details.
· Takes pride in beautiful spaces.
· Positive, proactive and adaptable.
· Loves supporting local businesses and community.
Position Details
This is an hourly position starting at $25 per hour. Pay commensurate with experience.
Connects Workspace has two locations, one in downtown Golden and the other along I-70 and the Morrison exit. Community Manager will be trained to work at both locations.
About Connects Workspace
Connects Workspace seeks to create an atmosphere that encourages innovation, passion, and energy. With respect for each other’s uniqueness and integrity in our business practices, our success comes through shared ideas and resources. As a community, we look for ways to give back to our city to leave a positive mark on the world around us.
Pay: From $25.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Do you have hospitality experience?
Ability to Commute:
- Golden, CO 80401 (Required)
Work Location: In person
Salary : $25