Concierge /Security Officer

Join Our Team as a Concierge/Security Officer!

Are you passionate about making a difference in the lives of seniors? Do you have a knack for organization, creativity, and communication? Join us as a member of our Concierge team at San Marino Retirement Community.

Qualifications:

• 1 year of practical, receptionist, greeter or similar experience.
• Professional in appearance and demeanor.
• Ability to handle urgent calls and support coworkers in an emergency.
• Must be highly organized and pay great attention to detail.
• Excellent interpersonal skills.
• Excellent communication skills in writing and speaking in English.
• Outstanding customer service attitude and demeanor.
• Experience working with older adults.

Essential Job Functions:

· Be a team player and always behave in a professional manner while in the course of

employment and/or on the community premises.

• Physically able to stand and walk throughout the workday, maintain physical and mental

alertness during the overnight hours.

• Able to hear and speak as necessary to communicate with residents, coworkers, visitors,

and emergency personnel.

• Able to smell as necessary to discern resident’s needs and/or building emergencies.
• Ability to work well with others and be able to follow instructions in English (oral and

written) accurately, timely and efficiently.

• Be able to read, write and speak English in an understandable manner.
• Maintain a professional appearance while onsite and/or in the course of employment.
• Be drug and alcohol free. May be subject to random or specified drug and alcohol screening
• Tactfully deal with community personnel, residents, family members, visitors, etc.
• Have required background check with no convictions in violation of applicable state/federal

laws and no disqualifying events.

Duties and Responsibilities:

• Complete concierge/ security type duties; greet visitors.
• Answer telephones following First Impression standards.
• Maintain First Impression standard for front lobby area.
• Complete administrative support as requested.
• Provide unarmed security type services for the entire community which includes a tour of the

community and grounds to ensure that all doors are locked, and the perimeter is clear of

unwanted guests no less than once every two hours.

• Respond to emergency calls from Independent Living Residents.
• Coordinate emergency services as needed for Assisted Living, Memory Care and Independent Living Residents.

Why Join Us?

• Make a meaningful impact in seniors' lives.
• Join a compassionate, dynamic team.

• Wage is firm at $21.00 per hour.

***Immediate opening on overnight shift, Thursday-Friday-Saturday 8:00pm-8:00am.

San Marino Retirement Community is an Artegan managed community. Apply today and become part of a team that values compassion, creativity, and connection! Join us as we Celebrate the Art of Life!