Demo

Program Manager

ConnectMed360
Pittsburgh, PA Full Time
POSTED ON 12/15/2025 CLOSED ON 12/29/2025

What are the responsibilities and job description for the Program Manager position at ConnectMed360?

ConnectMed360 is looking for a Program Manager to join our growing team. ConnectMed360 is a unique model creating customized patient support programs that connect manufacturers, providers, and patients to simplify the patient journey and deliver specialty medications and coordinated care quickly.

Starting Salary at $78,000 and up, depending on years of experience. Additional Bonus opportunity.

We Offer a Variety Of Benefits Including

  • Medical; Dental; Vision
  • 401k opportunity
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Company paid benefits – life insurance; and short and long-term disability

Position Summary: The Program Manager will support the development & on-going management of new and existing aspects of assigned pharma program business rules, operations, and key performance indicators. The Program Manager will also be responsible for organizing and leading program operational meetings such as weekly and periodic business reviews (quarterly business reviews), develop new project goals and execution timelines. In addition, the Program Manager will aid in on-going management with implementing and executing new programs for existing pharma partners.

Major Responsibilities

  • Assist with the operational management of end-to-end procedures that support patient support programs and products
  • Cross-functional project management: work with all collaborating Operations, Pharma Sales & Marketing teams, and procurement teams to ensure seamless execution for product launches and ongoing support post launch.
  • Lead and conduct ongoing team meetings with cross-functional team leads as they pertain to assigned projects and programs.
  • Serve as program manager for contracted pharma programs: adhere to key support requirements of programs such as issue resolution within 24 hours and hosting and participating in weekly meetings.
  • Work with internal stakeholders to develop quarterly business review presentations for pharma, monthly scorecards, and support ad hoc requests from clients, as necessary.
  • Analyze and report operational and performance trends to account executives to ensure ongoing optimal performance and contracted KPIs.
  • Evaluate data and provide actionable insights that drive the Program forward consistent with client objectives.
  • Track and analyze product level key performance indicators, identify trends and work with pharmacy operations to develop recommendations for improvement when applicable.
  • Understands client objectives and incorporates objectives into program service goals.
  • Perform other duties as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

Position Qualifications

  • Education/Learning Experience
    • Required: Bachelor’s Degree
    • Desired: Prior specialty pharmacy or hub experience and knowledge of the Specialty Pharmacy/Oncology Pharmacy market preferred


  • Skills/Knowledge
    • Required: A track record of high collaboration
    • Desired: The ability to understand and comply with all healthcare compliance guidelines and policies. Business acumen, strong platform skills and experience presenting to large groups on complex subject matter is preferred. Established with MS products (Excel, Power Point, Outlook, etc.)


  • Licenses/Certifications
    • Required: A valid driver’s license issued in one of the 50 United States, and the ability to utilize moderate travel to required meetings and training
A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.

We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.

Salary : $78,000

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