What are the responsibilities and job description for the Community Connections Specialist position at Connections Northwest Inc?
Discovering Independence and Integration for Individuals with Developmental Disabilities
As a Community Connections Specialist you will work closely with leadership on a daily basis. This position will help to connect providers with families, making successful matches to support our customers with daily living needs in their home and in the community. This position schedules and coordinates meet and greets, ongoing training and provides support for our providers. This position has a great deal of scheduling and requires a high level of problem solving skills.
Job Type:
This is a full time, in-office role located in Newberg, OR.
Daily Responsibilities Can Include But Are Not Limited To:
- Provides administrative support in the office
- Answers phone calls from providers and families
- Schedule coordination with customers and providers
- Helps to coordinate with families and potential providers
- Respond in a timely and professional manner to communication via phone, e-mail, and mail
- Complete daily support notes for each customer and provider contact
- Supports the team by performing tasks and helping on projects
- End of month paperwork completion
- Conflict resolution with families, customers and providers
Skills and Qualifications:
- Scheduling
- Reporting Skills
- Professional Writing Skills
- Knowledge in Microsoft Office
- Knowledge in Google products
- Managing Processes
- Organization
- Analyzing Information
- Professionalism
- Problem Solving
- Supply Management
- Strong Verbal Communication
- High school diploma or equivalent education required
- 2 years experience in scheduling
- Office administration experience
- Knowledge of appropriate software including: Google Docs and Sheets, Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat
