What are the responsibilities and job description for the On Call Specialist for Residential Programs position at Connections For The Homeless?
Summary of Position: The On-Call Specialist fills in when needed for program staff at CFTH’s residential programs (Margarita Inn and Our House). Residential Programs are open 24 hours a day, 7 days a week, including holidays. Shifts are 8:00am to 4:00pm, 4 pm to 12:00am, and 12:00am to 8:00am. Coverage is most needed for 2nd and 3rd shifts.
Specific Duties:
- Assist participants with accessing basic needs, including clothes, food, hygiene products, etc.
- Verbally de-escalate situations with and between participants
- Ensure that the environment is safe and community-oriented by helping the participants adhere to general and program-specific rules
- Ensure the maintenance of a clean environment, both in general communal areas and individual participant rooms
- Enter appropriate data, relevant to service provided, into designated systems such as HMIS and Smartsheet
- Arrive on time and prepared for shift
- Adhere to the Core Values and Code of Conduct for Connections for the Homeless
- Available to work all shifts and holidays as assigned and at least one shift per month.
Please note: This position is always open to create a pool of qualified candidates for when on-call needs arise. We encourage interested individuals to apply, and we will contact candidates as opportunities become available.