What are the responsibilities and job description for the Homecare Coordinator position at Connected Homecare?
Company Description The organization is a homecare provider focused on supporting individuals to live safely and comfortably in their own homes. Services typically include personalized care planning, coordination of in-home support, and close collaboration with families and healthcare professionals. The team is dedicated to maintaining dignity, independence, and quality of life for each person served. The work environment values reliability, clear communication, and compassionate, client-centered care.
Role Description The Homecare Coordinator is a full-time, on-site role based in Queens, NY, responsible for organizing and overseeing homecare services for clients. Day-to-day tasks include assessing client needs, developing care plans, and coordinating schedules for caregivers and other service providers. The Homecare Coordinator communicates regularly with clients, families, and interdisciplinary teams to ensure services are delivered as planned and to address any changes or concerns. The role involves maintaining accurate documentation, monitoring service quality, and supporting caregivers with clear instructions and guidance. The coordinator also assists with intake, responds to service inquiries, and contributes to continuous improvement of homecare processes.
Qualifications
- Candidates should possess strong Care Coordination and Case Management skills to develop and oversee effective care plans.
- Candidates should possess excellent Communication and Customer Service skills to interact professionally with clients, families, and care teams.
- Candidates should possess practical Home Care experience and knowledge of in-home support services and best practices.
- Candidates should possess strong organizational and time management abilities to handle multiple cases and priorities.
- 2 years of experience in Homecare Coordination is a must.
- Familiarity with electronic record systems and basic computer skills is preferred.
- Ability to work on-site in Queens, NY and travel locally to client homes as needed.
- Fluency in additional languages commonly spoken in Queens is a plus.