What are the responsibilities and job description for the Mail Processing Analyst position at Connectbase?
We are seeking a dependable and detail-oriented Mail Processing Analyst to join our Ponte Vedra, Florida team. This hands-on role is responsible for the accurate and timely handling of incoming mail and related document processing.
If you are reliable, comfortable with routine tasks, and confident using scanning equipment and basic computer systems, this could be a great fit.
Primary Duties and Responsibilities
- Pick up mail daily (Monday–Friday) from the UPS Store in Nocatee at 8:00 AM
- Open, sort, and scan incoming mail at the Nocatee Office
- Transfer scanned documents securely to the designated server or system
- Store physical mail according to company guidelines and procedures Prepare and mail customer refund checks on a weekly basis
- Proven dependability and strong work ethic (consistent punctuality and reliability are essential)
- Highly detail-oriented with strong attention to accuracy
- Comfortable using computers, scanners, and basic office software (e.g., email, file management, PDF tools)
- Ability to follow established processes and procedures consistently
- Reliable transportation for daily mail pickup Ability to lift and carry mail and small packages
Approximately 1.5 hours per day, with occasional additional time required during heavier mail periods (typically at the beginning of the month).
Locations
Office:
90 Fort Wade Rd
Ponte Vedra Beach, FL 32081
Mail Pickup:
101 Marketside Avenue
Ponte Vedra, FL 32081
Equal Opportunity
Connectbase is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. Connectbase does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law.