What are the responsibilities and job description for the Receptionist position at Connect Staffing and Consulting?
Receptionist - Las Vegas, NV
Schedule: Full Time
Overview
We are seeking a poised and highly professional Receptionist to serve as the first point of contact for a fast-growing and high performing personal injury law firm. This role requires exceptional communication skills, strong emotional intelligence, and the ability to create a polished client experience from the moment someone walks through the door or calls the office. Bilingual proficiency is strongly preferred due to the diverse client base.
This is not a standard front desk position. You will represent a firm that handles complex and high-stake matters and prides itself on delivering an elevated level of service. The ideal candidate understands the importance of discretion, professionalism, and hospitality in a legal environment where clients are often navigating sensitive and stressful situations.
Key Responsibilities
- Greet clients and visitors with professionalism and empathy
- Manage a high volume multi line phone system with accuracy and composure
- Coordinate attorney and staff calendars with precision
- Support client intake processes and ensure seamless handoffs to legal teams
- Maintain a refined and organized reception environment that reflects the firm’s standards
- Assist with administrative tasks, document handling, and internal communication
- Uphold strict confidentiality and professionalism in all interactions
Ideal Background
- Experience in a law firm, medical office, or professional services environment
- Strong interpersonal skills and the ability to communicate with empathy and clarity
- High level of organization and attention to detail
- Professional presence and the ability to remain composed under pressure
- Proficiency with Microsoft Office and case management systems
- Bilingual in English and Spanish preferred