What are the responsibilities and job description for the Client Service Supervisor position at Connect Pediatrics?
Description
Connect Pediatrics provides in-home private duty nursing and therapy services to infants and children with complex medical needs. We employ clinicians and operations staff who are compassionate, qualified, and dedicated to ensuring the highest level of patient satisfaction.Job Summary
Connect Pediatrics is an equal opportunity employer.
Connect Pediatrics provides in-home private duty nursing and therapy services to infants and children with complex medical needs. We employ clinicians and operations staff who are compassionate, qualified, and dedicated to ensuring the highest level of patient satisfaction.Job Summary
- Supports all operations aspects of private duty nursing services to medically fragile children.
- Manage and foster nurse and client relationships.
- Maintains active involvement in issues of cost containment by managing nurse schedules and effectively utilizes nurses when assigning cases.
- Provides leadership through planning, organizing, coordinating, continually monitoring, and thoroughly evaluating the services given to clients.
- Execute recruitment strategies to attract, screen, and hire quality nurses.
- Counsel and provide support to field nurses.
- Establish a strong collaborative relationship between office personnel and field nurses.
- Collaborate with the clinical management team to help facilitate coordination of care.
- Ensure compliance with all federal, state, and local laws and regulations.
- Establish and cultivate relationships with clients.
- High school diploma; college preferred.
- Health care experience preferred.
- Excellent written and verbal communication skills. Being bilingual in Spanish is a plus.
- Ability to handle multiple tasks simultaneously and meet deadlines.
- Excellent organizational and time management skills.
- Positive attitude and self-motivated.
Connect Pediatrics is an equal opportunity employer.