Confidential Opportunity – Key Account Manager

Salary: $90,000–$100,000 Base (Bonuses are not factored)

Location: Metro Detroit Area (On-Site with Customer Travel)

Build Long-Term Customer Partnerships with a Global Manufacturing Leader

Are you passionate about building relationships, solving customer challenges, and working with cutting-edge manufacturing technology? We're partnering with an internationally recognized precision machinery manufacturer seeking a Key Account Manager to become a trusted advisor for some of its most important customers.

This is an outstanding opportunity for a relationship-driven professional who enjoys collaborating with engineering, manufacturing, and executive leadership while helping customers achieve long-term success. If you thrive in a technical sales environment where customer satisfaction and strategic account growth are equally important, we'd love to hear from you.

What You'll Do

As the Key Account Manager, you'll serve as the primary point of contact for strategic customers, ensuring they receive exceptional support while identifying opportunities to strengthen long-term partnerships.

Your responsibilities will include:

• Develop and maintain strong relationships with key customer accounts.

• Serve as the primary liaison between customers and internal engineering, manufacturing, service, and project teams.

• Manage customer expectations throughout the project lifecycle.

• Identify opportunities for additional equipment, aftermarket support, spare parts, and service offerings.

• Coordinate customer meetings, technical reviews, and business updates.

• Prepare quotations, proposals, and commercial documentation as needed.

• Track account activity, sales opportunities, and customer communications within the CRM system.

• Collaborate with engineering teams to ensure customer requirements are understood and executed.

• Travel to customer facilities as needed to strengthen relationships and support ongoing projects.

• Resolve customer concerns professionally while maintaining a high level of satisfaction.

What We're Looking For

We're searching for someone who combines strong communication skills with technical curiosity and a genuine passion for customer success.

Preferred qualifications include:

• Bachelor's degree in Business, Engineering, Manufacturing, or a related field (or equivalent experience).

• 3 years of experience in Key Account Management, Technical Sales, Customer Success, Account Management, or Industrial Sales.

• Experience supporting manufacturing, industrial equipment, automation, machine tools, or capital equipment is highly preferred.

• Strong organizational and project management skills.

• Excellent verbal and written communication abilities.

• Ability to build credibility with engineers, purchasing teams, plant leadership, and executive decision-makers.

• Proficiency with Microsoft Office and CRM software.

• Willingness to travel to customer locations as needed.

What Makes This Opportunity Different

This isn't a high-pressure commission sales role. Instead, you'll focus on building trusted partnerships with established customers while representing a respected global manufacturer known for innovation, precision, and long-term customer relationships.

You'll have the opportunity to:

• Work alongside highly skilled engineering and manufacturing professionals.

• Represent industry-leading technology used by major manufacturers around the world.

• Build meaningful, long-term customer relationships.

• Influence customer success from project kickoff through ongoing support.

• Join a financially stable organization with an excellent reputation for quality and innovation.

Compensation & Benefits

• Base Salary: $90,000–$100,000

• No bonus structure – competitive guaranteed base compensation.

• Comprehensive health benefits.

• Paid vacation and holidays.

• 401(k) with company contribution.

• Professional development and training opportunities.

• Long-term career advancement within a growing global organization.

Confidential Search

This search is being conducted confidentially. Company information will be shared with qualified candidates during the interview process. We respectfully request that applicants maintain confidentiality throughout the hiring process.