What are the responsibilities and job description for the Automotive Sales Manager position at Conicelli Management Group, Inc?
About This Job
This role leads our dynamic sales team, driving performance and ensuring exceptional customer experiences. As an Automotive Sales Manager, you shape our sales strategy, cultivate a high-achieving team, and contribute directly to the dealership's success and reputation. You empower sales professionals, optimize processes, and build lasting relationships with our customers.
Job Duties and Responsibilities
- Leads the sales team, setting clear performance expectations and sales targets.
- Hires, trains, and mentors sales associates, fostering a culture of continuous improvement and achievement.
- Provides ongoing work direction, coaching, and performance feedback to team members.
- Develops and implements effective sales strategies to maximize sales volume and profitability in Automotive Sales.
- Manages inventory, ensuring optimal stock levels and efficient turnover.
- Utilizes Customer Relationship Management (CRM) systems to track leads, manage customer interactions, and analyze sales data.
- Conducts and oversees Negotiation processes, ensuring fair deals and customer satisfaction.
- Ensures the highest standards of Customer Service are met, resolving customer concerns promptly and effectively.
- Designs and delivers Training & Development programs for the sales team, enhancing their product knowledge and sales techniques.
- Collaborates with other departments to streamline Dealership Operations and improve overall efficiency.
- Analyzes market trends and competitor activities to adjust sales strategies accordingly.
- Monitors and reports on sales performance, identifying areas for growth and improvement.
Required Qualifications
Education
- Holds a high school diploma or equivalent.
- Possesses a Bachelor's degree in Business Administration, Marketing, or a related field a plus
Experience
- Demonstrates a minimum of 5 years of experience in Automotive Sales.
- Includes at least 2 years of experience in a Sales Management or supervisory role.
Knowledge/Skills
- Possesses in-depth knowledge of Automotive Sales principles and practices.
- Applies proven Sales Management techniques to drive results.
- Exhibits strong Team Leadership and motivational abilities.
- Proficiently uses Customer Relationship Management (CRM) software and tools.
- Masters advanced Negotiation and closing skills.
- Delivers exceptional Customer Service with a customer-first mindset.
- Develops and implements effective Training & Development initiatives.
- Understands all aspects of Dealership Operations.
- Communicates clearly and persuasively, both verbally and in writing.
- Analyzes data and makes informed decisions.
- Solves problems creatively and efficiently.
Preferred Qualifications
- Holds relevant industry certifications.
- Has experience with specific dealership management systems (DMS).
- Demonstrates a track record of exceeding sales targets consistently.
Physical Requirements/Work Conditions
- Works in a fast-paced dealership environment, which includes both office and showroom settings.
- Requires frequent standing, walking, and sitting.
- Involves regular use of computers and other office equipment.
- May require working evenings, weekends, and holidays to meet business needs.
Conicelli provides a positive, professional work environment. Our team members enjoy many benefits including:
- Full-Time Employment
- Medical, Dental and Vision
- Vacation/Paid Time Off
- 401(k)
- Family owned and operated for over 40 years!
- We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug testing.