What are the responsibilities and job description for the Desktop Support Technician position at ConfigUSA?
Role Name - Desktop Support Technician
REQUIREMENT_CITY - Southington, CT
ROLE_DESCRIPTION -
Experience Required: 6-8
Skills: Desktop Management - Infrastructure Services (IS)
Telecom is responsible for onsite discovery, validation, and documentation of Plain Old Telephone Service (POTS) lines across identified locations.
This role requires coordination with local site contacts, facility access management, hands‑on inspection of telecom termination points, detailed documentation, and verification of critical devices and services dependent on POTS connectivity.
Salary : $20 - $25