Trilingual Office Administrator (Cantonese, English, Mandarin)

Job Title: Trilingual Office Administrator (English, Cantonese, & Mandarin)

Location: San Francisco - Downtown

Job Type: 4 days a week (M, T, Th, F)

Salary: $30.00 – $36.00 per hour (Dependent on experience and language fluency)

About Us:

We are a growing, established local business looking for a professional, highly organized, and reliable Office Administrator to manage our daily operations. We pride ourselves on operational efficiency, confidentiality, and providing excellent service to our diverse client base. As we expand our administrative department, we are restructuring our office to utilize a formalized trilingual communication model.

Position Overview:

The Office Administrator will serve as the central operational hub for our office. The ideal candidate must be fully trilingual, possessing professional-level verbal and written communication skills in English, Cantonese, and Mandarin

. You will handle administrative workflows independently, maintain documentation standards, and ensure seamless communication across all three languages.

Key Responsibilities:

• Client & Stakeholder Communication: Manage incoming phone calls, correspondence, and client interactions, seamlessly switching between English, Cantonese, and Mandarin as required.
• Operational Execution: Maintain daily office workflows, manage schedules, handle critical files, and execute clerical tasks with high autonomy.
• Process Documentation: Assist in compiling, organizing, and executing physical and digital files according to Standard Operating Procedures (SOPs).
• Administrative Growth: Help lay the organizational groundwork as the company prepares to scale and onboard additional staff.

Qualifications:

• Language Proficiency: Absolute native or professional-level fluency (both written and spoken) in English, Cantonese, and Mandarin is an absolute requirement.
• Experience: 2 years of experience in office administration, legal intake, medical administration, or a structured corporate clerical role preferred.
• Administrative Independence: Proven ability to work autonomously, follow detailed written instructions, and manage workloads efficiently during management absences.
• Interpersonal Excellence: Exceptional emotional intelligence, a calm demeanor under pressure, and a strong commitment to maintaining professional workplace boundaries and confidentiality.
• Technical Literacy: Proficiency with standard office software (e.g., Microsoft Office, Google Workspace) and digital file management systems.

Benefits:

• Competitive pay based on language metrics and administrative experience
• 14 days PTO, California sick pay per CA law
• 401K eligible after 1 year
• A stable and highly professional work environment

Pay: $30.00 - $36.00 per hour

Expected hours: 28.0 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Salary : $30 - $36