What are the responsibilities and job description for the Transportation Operations Manager position at Confidential?
We are a national trucking operating with a fleet of over 600 tractors and 5,000 trailers .We are seeking an experienced, motivated and dependable Transportation operations Manager to work on location in our terminal in Franklin CT. Our success comes from delivering high-quality service, competitive rates, and strong relationships with both customers and drivers.
The Transportation Operations Manager will lead our team of drivers and logistics professionals. This position is responsible for ensuring customer satisfaction, operational efficiency, and financial performance while maintaining a strong culture of safety and teamwork.
Key Responsibilities
Leadership & People
- Lead and develop a high-performing team of supervisors and drivers.
- Foster open, two-way communication and recognize individual and team achievements.
- Build strong relationships with associates, customers, and support teams.
- Meet or exceed all customer performance metrics.
- Partner daily with customers to understand and anticipate needs.
- Identify and implement operational improvements, including route optimization, carrier selection, and trailer utilization.
- Monitor operating metrics and P&L, making timely adjustments as needed.
- Ensure timely and accurate billing, payroll, and accounts management.
Safety & Compliance
- Promote a zero-incident safety culture through leadership and example.
- Drive continuous improvement to reduce accidents and injuries.
- Ensure compliance with DOT and all applicable regulations.
- Conduct and coach through safety observations.
Customer Experience & Growth
- Identify and implement continuous improvement initiatives
- Maximize fleet utilization, maintenance availability, and fuel efficiency.
Qualifications
- 3 years of relevant operational experience.
- 3 years of managerial or supervisory experience (DOT-regulated positions required).
- High School diploma or equivalent required; Bachelor’s degree preferred.
- Proficiency in Microsoft Office Suite; experience with TMS software (TMW, Mcleod, etc.) preferred.
- Proven ability to lead teams, manage financial plans, and drive process improvements.
- Excellent communication, organizational, and decision-making skills.
- Willingness to work on-site, minimal travel as needed.
- Regular and predictable attendance required.
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- dedicated logistics management: 3 years (Preferred)
- TMW: 1 year (Preferred)
- dispatch : 3 years (Required)
Ability to Commute:
- North Franklin, CT 06254 (Required)
Work Location: In person
Salary : $65,000 - $85,000