What are the responsibilities and job description for the System Administrator position at Confidential?
A growing information technology company is looking for a full-time System Administrator to support our clients’ technology needs.
This position is responsible for performing hands-on technical support duties on a variety of computer systems (mainly Microsoft solutions) with varying hardware and software configurations. The position includes technical phone, remote, and email- based support, as well as on-site support.
Requirements:
- 5 years supporting networks and systems across a variety of business type.
- Excellent communication skills (written and verbal) with clients and co-workers.
- Excellent project management skills. Must be able to handle a variety of projects from start to finish.
- Excellent organizational skills and self-discipline to work independently and take responsibility for your own duties.
- Ability to quickly and accurately diagnose and repair a wide variety of computer hardware/software problems. This includes the ability to multi- task different issues at the same time.
- This is a customer-facing role requiring professionalism, patience and excellent communication skills
- Valid Driver’s License, clean driving record, and reliable transportation.
- Ability to pass a background check and drug screening.
Experience:
- Clear and demonstrative understanding of supporting systems.
- Experience with various document management systems.
- At least 5 years of experience with Microsoft products (Server 2016 to 2025), AD, Office 365 Tenant Mgmt, SQL, IIS, RDS, and all versions of workstation OS.
- Experience with Microsoft Office 365 Administration.
- Solid understanding of networking protocols and standards (DHCP, DNS, VPN, routing, switching, firewalls, and proxies).
- Experience with disaster recovery products and virus/spyware software for enterprise systems. Altaro/Axcient Backup, ProofPoint, and Enterprise Antivirus management experience a plus.
- Certifications such as Microsoft MSCE, MCSA or MCP and CCNA are highly desirable but not required.
- ConnectWise Products, RMM, and experience documenting work a plus.
- Experience with legal software systems, both on prem and cloud based.
- Mac OS experience a plus.
General: We are an equal opportunity employer. We offer competitive wages with an excellent benefits package, that includes health care insurance and company match 401K. Wage depends on experience level. This is a great opportunity for a hard-working individual with excellent communication skills to join a fast-growing information technology company.
Pay: $59,651.59 - $71,838.48 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $59,652 - $71,838