Regional Director – Private Estate & Household Management

We are seeking an experienced Regional Director to lead our Southern California operations, overseeing client service, team performance, and the day-to-day management of our portfolio of private residences.

This role is specifically designed for a private service professional with direct experience supporting UHNW individuals and families within their homes and estates. The ideal candidate will have a background in private estate management, household management, family office residential operations, or a similar UHNW private service environment. This is not a traditional property management role and does not focus on multifamily, apartment, HOA, leasing, or commercial real estate operations.

This is a senior, hands-on leadership position for someone who understands the level of judgment, discretion, attention to detail, and service required when managing private residences. The Regional Director will lead and support our Southern California team, oversee client relationships and home operations, maintain consistent service standards, and help develop the systems and processes needed as the region continues to grow.

The ideal candidate is an experienced leader who can move seamlessly between the big picture and the details—developing people and improving operations while staying closely connected to our clients, their homes, and the teams that support them.

Required Experience & Skills

• 5 years of experience in multi-property management, private residential management, luxury hospitality, or a related field.
• Proven experience interviewing, hiring, managing, and developing teams.
• Demonstrated ability to manage multiple client accounts, priorities, and teams simultaneously.
• Exceptional standards for quality, performance, organization, and execution.
• Strong sense of urgency, accountability, and follow-through.
• Excellent written and verbal communication skills with a polished, client-forward presence.
• Strong administrative, operational, and systems-management skills.
• Ability to identify inefficiencies and implement processes that improve team performance and support scalability.
• Systems & Technology: Strong proficiency with digital property management and operational systems, including logging, documentation, reporting, project tracking, and record management. Proven ability to implement and maintain systems across a team, establish clear standards for their use, and hold team members accountable for consistent and accurate documentation and reporting.

Key Attributes

• Confident, polished, professional, and highly detail-oriented.
• Flexible and solutions-oriented, with a collaborative and adaptable approach.
• Natural leader who takes initiative, creates accountability, and leads by example.
• Proactive problem-solver who anticipates needs and addresses issues before they impact the client experience.
• Committed to developing others through education, training, feedback, and mentorship.
• Passionate about creating exceptional client experiences while building strong, efficient teams.

Physical Stamina: While performing the duties of this job, the team member is frequently required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The team member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Flexibility: Willingness to work flexible hours, including weekends, nights, and holidays.

Communication: Good verbal and written communication skills with the ability to follow instructions and relay information effectively to team, clients, and company leadership.

Transportation: Reliable personal transportation is required.

Salary: Competitive compensation package commensurate with experience

Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Life Insurance
Sick Pay
Paid time off

Pay: $125,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• How many years of experience do you have working directly for UHNW individuals or families in a private residence?

None
Less than 2 years
2–5 years
5–10 years
10 years

• Which private-service roles have you held? Estate Manager

House Manager
Director of Residences
Director of Estates
Household Manager
Family Office / Residential Operations
Personal Assistant supporting a private household
Other private-service role
None of the above

• Have you been responsible for managing vendors, preventative maintenance, home systems, household staff, and day-to-day operations of a private residence?

Yes
No

• Please briefly describe the private residences or estates you have managed, including your responsibilities. No need to list the client's names.

Work Location: In person

Salary : $125,000 - $140,000