What are the responsibilities and job description for the Quality Assurance Technician position at Confidential?
Manufacturing | Full-Time | On-Site | Conroe, TX
About National Wire LLC
National Wire LLC is the largest single-locality welded wire reinforcement manufacturer in the southern United States. Since 1995, we have been committed to delivering high-quality products, operational excellence, and exceptional customer service. Our team thrives in a fast-paced manufacturing environment where collaboration, accountability, and continuous improvement drive success.
Position Summary
The QA Technician – WIP & Order Closure is responsible for supporting the timely and accurate closure of production orders within our ERP system by coordinating with Production, Planning, Receiving, Finance, and Quality teams. This role plays a key part in maintaining operational accuracy, resolving production discrepancies, ensuring material traceability, and supporting the flow of materials from Work in Process (WIP) through Finished Goods.
This position is ideal for someone who enjoys problem-solving, working cross-functionally, and ensuring operational details are accurately reflected in company systems.
Key Responsibilities
- Monitor and follow up on open production orders on a daily basis.
- Identify and help resolve issues preventing production orders from being closed in the ERP system.
- Track and resolve pending WIP transfers, material movements, transaction errors, and operational discrepancies.
- Coordinate with Production, Planning, Receiving, Finance, and Quality teams to resolve operational roadblocks.
- Verify that production activities and material transactions are accurately reflected in the ERP system.
- Escalate issues that may impact production flow, inventory accuracy, or order closure timelines.
- Ensure all information required for production order closure is complete and available.
- Monitor material movement from WIP to Finished Goods.
- Support material traceability and inventory accuracy initiatives.
- Investigate and follow up on discrepancies involving material consumption, inventory movements, and production transactions.
- Ensure required transactions are completed according to established procedures.
- Participate in basic root-cause investigations related to open orders, material movement, and operational discrepancies.
- Identify opportunities for process improvement to reduce open orders and operational delays.
Qualifications
Required Skills
- Basic Microsoft Excel skills.
- Basic computer proficiency.
- Ability to learn and utilize ERP systems such as Global Shop.
- Basic understanding of manufacturing operations.
- Basic understanding of material flow and traceability.
- Ability to interpret production orders and system transactions.
Preferred Qualifications
- Previous manufacturing experience.
- Experience working with ERP systems or production software.
- Experience monitoring or supporting production orders.
- Exposure to inventory, materials management, quality, or operations processes.
Desired Competencies
- Strong organizational skills.
- Sense of urgency and accountability.
- Excellent follow-up and execution skills.
- Effective communication.
- Attention to detail.
- Proactive mindset.
- Team-oriented approach.
- Ability to solve operational issues in a fast-paced environment.
Why Join National Wire?
- Stable and growing manufacturing company.
- Opportunity to work cross-functionally with multiple departments.
- Hands-on exposure to ERP systems, manufacturing processes, and operational excellence initiatives.
- Career development opportunities within Operations, Quality, and Supply Chain.