Property Manager

We are seeking an experienced, motivated, and results-driven Property Manager to oversee a portfolio of residential communities throughout the La Crosse market. This position is responsible for the overall operational performance of assigned properties, with a strong focus on occupancy, resident satisfaction, financial performance, property appearance, and efficient day-to-day operations.

The ideal candidate is a proactive leader who takes ownership of their portfolio, communicates effectively, and is comfortable balancing resident relations, leasing, maintenance coordination, financial responsibilities, and administrative requirements. Strong organizational skills, sound judgment, and the ability to utilize property management technology effectively are essential to success in this role.

As the primary point of oversight for assigned communities, the Property Manager will work closely with residents, maintenance personnel, vendors, contractors, and company leadership to protect property assets, achieve operational goals, and provide a positive living experience for residents.

Essential Duties & Responsibilities

• Oversee the full leasing process, including marketing available apartments, responding to prospective residents, conducting property tours, processing applications, preparing lease documentation, and coordinating move-ins and move-outs.
• Manage daily property operations utilizing the company’s property management software and other technology platforms.
• Monitor occupancy, leasing activity, renewals, and availability while implementing strategies to reduce vacancy and support resident retention.
• Coordinate maintenance operations, prioritize service requests, monitor work-order completion, and ensure resident maintenance concerns are addressed in a timely manner.
• Develop and maintain productive relationships with contractors, vendors, and service providers while monitoring the quality and completion of contracted work.
• Conduct routine property inspections to evaluate curb appeal, common areas, vacant units, building conditions, safety concerns, and overall community appearance.
• Oversee rent collection and delinquency management, including resident communication, payment arrangements when authorized, notices, and appropriate follow-up.
• Maintain accurate and organized electronic records, including leases, resident correspondence, inspections, vendor documentation, notices, and other required property records.
• Ensure operations are conducted in accordance with company policies and applicable federal, state, and local regulations, including Fair Housing requirements and landlord-tenant laws.
• Build professional relationships with residents by addressing questions and concerns promptly, professionally, and consistently.
• Work collaboratively with company leadership to develop strategies that improve occupancy, resident retention, operational efficiency, and overall property performance.
• Review property financial and operational reports to identify trends, address areas of concern, control expenses, and improve results.
• Assist with budgeting, invoice review, vendor management, and expense oversight as required.
• Provide leadership and direction to onsite team members while promoting accountability, professionalism, teamwork, and high standards of performance.
• Respond effectively to property emergencies and operational issues, exercising sound judgment and communicating appropriately with leadership, residents, and service providers.

Preferred Qualifications

• Previous experience in residential property management, multifamily housing, apartment management, or a related field.
• Demonstrated knowledge of leasing, resident relations, maintenance coordination, property operations, and financial management.
• Proficiency with property management software, digital communication tools, and standard business technology.
• Working knowledge of Fair Housing requirements and applicable landlord-tenant regulations.
• Strong leadership, interpersonal, communication, and customer-service skills.
• Excellent organizational and time-management abilities with strong attention to detail.
• Ability to manage multiple properties, competing priorities, and changing operational demands.
• Strong problem-solving, decision-making, and conflict-resolution abilities.
• Ability to analyze property performance and take proactive steps to address operational challenges.
• Professional demeanor with the ability to hold team members accountable while maintaining productive working relationships.
• Self-motivated and dependable, with the ability to work independently while remaining accountable to company expectations and leadership.

What Success Looks Like

Success in this position means maintaining well-operated and well-presented communities, achieving strong occupancy and resident retention, addressing maintenance and resident concerns promptly, maintaining accurate records, controlling expenses, and consistently following company policies and procedures.

We are looking for someone who does more than simply manage day-to-day tasks. The right candidate will take ownership of their properties, anticipate challenges, identify opportunities for improvement, and actively contribute to the continued success of the portfolio.

Pay: $70,000 Annually With Potential Performance Based Quartley Bonuses

Job Type: Full-time

Pay: Up to $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $70,000