What are the responsibilities and job description for the Pharmacy Technician - Medication Coordinator position at Confidential?
Our pharmacy is dedicated to serving behavioral health and intellectual and developmental disability populations. Through our pharmacy expertise, we promote medication adherence and improve patient outcomes. Our services help clients take medications as prescribed while reducing administrative burden for providers.
Our local Pharmacy is seeking a Medication Coordinator to work our of our Media, PA location . In this vital onsite role, you'll build relationships with clinic staff, assist individuals with their medications and insurance, and promote our pharmacy services. Your work will help ensure patients receive the support and medication management they need to thrive.
This is a full-time, onsite position. Each morning, you will report to our location in Media, PA. The schedule is Monday through Friday 9:00 AM to 5:30 PM. Reliable transportation and the ability to travel daily to this site in a personal vehicle are required.
Employees hired as Medication Coordinators will be expected to obtain a Pennsylvania Pharmacy Technician Registration. The Pharmacy will provide and pay for the required Pharmacy Technician training and registration process. Once registered, employees may have the opportunity to transition into a Pharmacy Technician role with expanded responsibilities and increased compensation.
RESPONSIBILITIES:
Onsite Liaison & Growth:
- Serve as the onsite liaison for our local Pharmacy
- Build and maintain strong relationships with clinic staff and individuals receiving care
- Educate clinic staff and patients on our pharmacy services and support offerings
- Recruit and enroll patients into our Pharmacy by collecting enrollment forms and insurance information
- Collect prescriptions and facilitate timely transmission to the pharmacy
Medication Access & Follow-Up:
- Ensure patient insurance information is current and accurately maintained
- Support patients with medication-related questions by coordinating communication with pharmacists
- Assist with prior authorizations, insurance issues, and patient assistance programs
- Monitor medication compliance through regular patient outreach (at least monthly)
- Manage prescription refills by monitoring reports and coordinating with prescribers
- Assist with medication deliveries when permitted by state regulations
- Check medication storage areas and monitor medication expiration dates for both personal and house account medications
- Identify medication discrepancies, dose changes, or discontinued medications and communicate concerns appropriately
- Perform other duties as assigned
QUALIFICATIONS:
- Minimum of six (6) months of healthcare, behavioral health, customer service, or related experience
- Experience working in behavioral health or mental health settings preferred
- Sales, outreach, or marketing experience strongly preferred
- Excellent communication and relationship-building skills
- Strong organizational skills and attention to detail
- Comfortable working with insurance information and healthcare documentation
- Willingness to obtain a Pennsylvania Pharmacy Technician Registration through our company-sponsored training program
- Reliable transportation using a personal vehicle
- Ability to work independently while providing exceptional customer service
BENEFITS:
- Compensation: $20 an hour to $22.00 an hour
- 401(k) program
- Company-paid Pharmacy Technician training and Pennsylvania Pharmacy Technician Registration
- Career path into a Pharmacy Technician position with expanded responsibilities and increased compensation after registration
Pay: $20.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- This job requires you to have your Pharmacy Technician License for PA. Do you have a active license?
- This role pay is $20.00 an hour to $22.00 an hour. Are you ok with this pay range?
- Do you have a reliable vehicle? This role requires you to deliver prescriptions to clients during the day.
Work Location: In person
Salary : $20 - $22