Part-Time Property Manager

Veterans and retirees are strongly encouraged to apply. Saturday availability is required.

Part-Time Customer Service Associate – Self Storage

West Chester / Coatesville Area, PA

Are you looking for a rewarding part-time position with a stable company where your experience, reliability, and customer service skills are valued?

We are seeking a professional, dependable, and customer-focused individual to join our team. This role is ideal for someone who enjoys helping people, takes pride in maintaining a clean and organized environment, and is looking for a long-term opportunity with a growing organization.

As a Customer Service Associate, you will play an important role in providing exceptional service to our customers while assisting with the day-to-day operations of our self-storage facility.

What We Offer

· Competitive hourly pay: $18.00 – $20.00 per hour

· 24–28 hours per week

· 401(k) with company match

· Employee discount

· Supportive team environment

· Opportunity to grow with a respected company

Key Responsibilities

· Provide outstanding customer service in person, over the phone, and through email communications

· Assist customers in selecting the appropriate storage solutions, merchandise, and protection plans

· Prepare rental agreements and complete lease documentation accurately

· Collect rent payments and support daily administrative operations

· Maintain a clean, secure, and professional facility appearance

· Identify maintenance issues and coordinate repairs when necessary

· Prepare operational reports and maintain accurate records

· Support facility performance by taking ownership of responsibilities and contributing ideas for improvement

· Perform additional duties as assigned

Qualifications

· Minimum of 2 years of customer service, retail, hospitality, sales, or related experience

· Strong communication and interpersonal skills

· Comfortable working independently and managing multiple priorities

· Basic maintenance aptitude preferred

· Proficient with computers and Microsoft Office programs

· Ability to learn new software systems

· High School Diploma or GED required

· Valid driver’s license and reliable transportation

· Must be available to work Saturdays

Ideal Candidate

The ideal candidate is dependable, professional, and enjoys building relationships with customers. We are particularly interested in individuals who have strong ties to the local community and are seeking a long-term position with a company that values integrity, accountability, and exceptional service.

Previous self-storage experience and familiarity with Sitelink software are a plus, but not required.

Schedule

· Part-Time

· 24–28 hours per week

· 8-hour shifts

· Day shift

· Saturday availability required

· Additional hours available as business needs dictate

Equal Opportunity Employer

Applicants with experience in retail, customer service, hospitality, sales, management, or related fields are encouraged to apply. We are committed to maintaining a diverse and inclusive workplace and do not discriminate on the basis of race, religion, color, national origin, sex, age, disability, veteran status, or any other protected characteristic.

If you are dependable, customer-focused, and ready to join a team that values your experience and contributions, we encourage you to apply today.

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Application Question(s):

• Why are you interested in this position?
• What is the one skill that set you apart from the other applicants?
• Do you have experience in Self-Storage? If so, what type of software did you use?
• This job requires regular Saturday availability. Are you available to work on Saturdays from 8:30am to 5pm?

Work Location: In person

Salary : $18 - $20