What are the responsibilities and job description for the Office Operations Coordinator position at Confidential?
Location: Newtown, CT (On-Site)
Job Type: Full-Time (40 hours/week)
Pay Rate: $21-$24 per hour (based on experience)
Hours: Monday - Friday, 8:00 AM to 4:30 PM
Job Description
We are seeking a highly organized and dependable Office Operations Coordinator to support daily office operations in a fast-paced custom manufacturing environment. This is an office-based role that blends administrative responsibilities with technical support, helping to ensure accurate order processing, clear communication, and smooth production flow.
The ideal candidate is comfortable managing multiple priorities, communicating with customers and internal teams, and taking ownership of tasks from start to finish. While this is not a full-time CAD position, the ability to review, modify, or create drawings when needed is essential to supporting deadlines and maintaining workflow continuity.
Key Responsibilities
- Prepare and manage customer quotes, orders, and related documentation
- Answer incoming calls and respond to customer inquiries in a professional manner
- Coordinate scheduling and logistics for deliveries and order fulfillment
- Process invoices and assist with tracking customer payments
- Maintain organized records and filing systems
- Review and interpret technical drawings to ensure accuracy prior to production
- Translate field measurements, sketches, and physical templates into accurate CAD layouts and production-ready drawings
- Utilize standard measuring tools (tape measures, squares, etc.) to verify dimensions and ensure proper fit and fabrication accuracy
- Communicate with internal teams to confirm specifications and job readiness
- Assist with CAD tasks, including editing or creating drawings when required
- Support overall office operations and step in where needed to keep workflows moving
What We’re Looking For
- Prior experience in an administrative, office, or customer service role
- Working knowledge of CAD software (AutoCAD or similar)
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and shifting priorities
- Comfortable working with numbers, measurements, and order details
- Self-motivated with a willingness to take ownership and step in where needed
- Experience in manufacturing, construction, or a related industry is a plus
Benefits:
- Health, dental, vision, and life insurance
- 401(k) with company match
- Paid time off and paid sick leave
Requirements:
- Must be fluent in English (reading and speaking required)
- Bilingual in English and Spanish is a plus
- Ability to pass a pre-employment background check and drug screening (excluding cannabis)
- Reliable transportation and ability to commute to Newtown, CT
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21 - $24