What are the responsibilities and job description for the Lead Team Coordinator position at Confidential?
We are a well-established private dental practice in Ann Arbor, MI and we are looking to add an experienced full-time (Monday through Thursday) Lead Team Coordinator to our team. This is a once in a lifetime opportunity to join an outstanding patient focused practice.
In our office the lead team coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. A lead team coordinator should possess a friendly, outgoing demeanor and excellent organizational skills. The lead team coordinator should also have the ability to direct and help maintain full productive schedules while assisting with accounts payable functions.
Essential Functions:
· Greet and welcome patients and visitors to the practice.
· Check in patients according to office protocol, verifying and updating patient information.
· Confirm the next day's appointments according to protocol and patient preferences.
· Schedule patients for efficient use of the doctor and staff time.
· Maintain a professional reception area.
· Manage recall and inactive patient system.
· Collect payment from the patients at the time of service.
· Present treatment plan options to the patients.
· Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
· Open and close dental office according to office protocol.
· Daily cash handle and balancing the daily transactions.
Job Type: Full-time
Pay: $28.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- dental office: 1 year (Required)
- Open Dental: 1 year (Preferred)
- Accounts receivable: 1 year (Preferred)
Work Location: In person
Salary : $28 - $30