Detroit/Ann Arbor KOA: Maintenance Team Lead

About Team Outsider

We’re on a mission to be the most hospitable team in the world!

At Team Outsider, we’re on a mission to be the most hospitable team in the world. We believe in putting our team first, delivering WOW-worthy experiences, and continuously getting better every day.

Our Values Guide Everything We Do

• We put our team first: We believe that the most important hospitality we extend is to our team members. The way we treat one another sets the tone for how we treat everyone.
• We make them say “WOW!”: We are determined to "WOW!" our team members, guests, communities, and our partners with every interaction.
• We express gratitude: We appreciate that our team members and guests have many options for where to spend their time. We are committed to exemplifying that they've made the right decision.
• We get better every day: We’re always growing, learning, and ready to drive change. When we stumble, we admit fault and get back on our feet. We are in the constant pursuit of excellence..
• We are steadfastly resourceful: We do more with less and will do everything it takes to overcome a challenge.
• We give back: We strive to leave the biggest positive impact on the communities where we operate. Their success is our success, and we want to see them win.
  
  

Maintenance Team Lead

Full-Time | Year-Round | Onsite Role

The Mission

Deliver a safe, well-maintained, and welcoming campground where the physical setting exceeds guest expectations and protects our people, property, and assets.

This is a full time, seasonal role and a great fit for someone local to the area, who wants to be outside and use their skills to make an impact.

What Success Looks Like

In This Role, You’re Winning When

• The campground looks cared for and guests notice the curb appeal
• Maintenance issues are identified early and handled correctly the first time
• Projects and repairs are completed safely, on time, and to standard
• Equipment, buildings, and utilities are maintained proactively
• Safety and regulatory requirements are consistently met
  
  

Key Outcomes & Responsibilities

• Maintain buildings, cabins, utilities, and grounds with a focus on quality and longevity
• Perform and oversee repairs in carpentry, plumbing, and light electrical
• Identify maintenance issues before they become guest or safety problems
• Conduct routine inspections and preventative maintenance
• Maintain equipment and tools in good working order
• Follow safety procedures and comply with applicable regulations
• Interact professionally with guests and team members when issues arise
• Support expense awareness by using materials and resources responsibly
  
  

What We’re Looking For

This Role Is a Great Fit For Someone Who

• Has hands-on experience in maintenance, construction, or skilled trades (career or hobby-based)
• Is comfortable with carpentry, plumbing, and basic electrical work
• Has a preventative, problem-solving mindset
• Notices details others miss and takes initiative to fix them
• Is guest-aware and takes pride in how the property looks and functions
• Can lead by example and work independently when needed
  
  

Cultural Fit

You’ll be successful here if you exhibit and align with Team Outsider’s core values:

• We put our team first
• We make them say WOW
• We express gratitude
• We get better everyday
• We are steadfastly resourceful
• We give back
  
  

Physical Requirements

• Ability to lift up to 50 lbs and work on your feet
• Comfortable working indoors and outdoors in varying weather
• Able to bend, kneel, climb, and work on uneven terrain
• Able to safely operate tools and maintenance equipment
  
  

If you enjoy community and take pride in fixing things the right way, noticing problems before they grow, and keeping a place running safely and smoothly, we’d love to meet you!

The Pay Range For This Role Is

20 - 20 USD per hour(Detroit Motown)