Network Manager

The IT Network Manager is a senior, hands-on technical leader responsible for the design, operation, and optimization of a global, enterprise-scale network infrastructure. This role requires a true “player-coach” who leads from the front—setting technical direction, driving architectural decisions, and actively engaging in complex engineering and troubleshooting efforts. The position supports a highly distributed, mission-critical environment and plays a key role in ensuring scalability, resiliency, and security across all regions.

Key Responsibilities:

• Act as the primary technical authority for global network architecture, operations, and performance across multi-region environments

• Lead, mentor, and develop a team of network engineers while remaining deeply involved in day-to-day engineering and escalation support

• Design and implement scalable, highly available network architectures across global LAN, WAN, SD-WAN, and cloud (AWS/Azure) environments

• Own end-to-end network lifecycle including architecture, configuration standards, deployment, monitoring, and optimization

• Provide hands-on support for advanced troubleshooting, including routing convergence issues, latency, packet loss, and complex failover scenarios

• Drive standardization of network infrastructure across global sites, ensuring consistency, security, and performance

• Lead large-scale global initiatives such as data center migrations, cloud transformations, and network modernization efforts

• Architect and enforce enterprise security frameworks including segmentation, zero-trust principles, VPNs, firewalls, IDS/IPS, and secure access controls

• Partner with global business units, infrastructure teams, and vendors to define and execute network strategy aligned with business objectives

• Manage vendor relationships, evaluate enterprise technologies, and oversee SLAs for global service providers

• Implement and optimize network monitoring, alerting, and automation (SNMP, NetFlow, telemetry, scripting) to proactively manage performance and capacity

• Maintain detailed global network documentation including topology diagrams, standards, configurations, and disaster recovery procedures

Minimum Education & Experience Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

• 8–12 years of progressive experience in network engineering within large, enterprise-scale environments

• 3–5 years of experience leading high-performing technical teams

• Proven experience managing and supporting global, multi-site network infrastructures across multiple regions and time zones

Special Requirements:

• Industry certifications such as CCNP or CCIE strongly preferred

• Hands-on experience with cloud networking in AWS and/or Azure (VPCs, VNets, peering, hybrid connectivity)

• Experience with SD-WAN, BGP, OSPF/EIGRP, and modern network design architectures required

Knowledge, Skills, and Abilities:

• Deep hands-on expertise in routing and switching protocols (BGP, OSPF, EIGRP), TCP/IP, QoS, DNS, DHCP, and wireless networking

• Strong experience with enterprise-grade networking platforms (e.g., Cisco, Juniper, Palo Alto, Fortinet) in large-scale environments

• Advanced troubleshooting capabilities across complex, distributed networks including packet-level analysis and traffic engineering

• Strong understanding of network security architecture including segmentation, firewalls, VPNs, IDS/IPS, and zero-trust models

• Experience with network automation and scripting (Python, Ansible, or similar)

• Proficiency with network monitoring and observability tools (SolarWinds, PRTG, Nagios, or similar)

• Strong knowledge of high availability, redundancy models, and disaster recovery planning

• Ability to balance strategic architecture with hands-on execution in a fast-paced, high-impact environment

• Strong communication and leadership skills, with the ability to influence technical and executive stakeholders globally

• Familiarity with ITIL processes including incident, problem, and change management

Additional Desired Characteristics:

• Experience working within Fortune 500 or similarly large, complex, global organizations

• Proven track record of leading global network transformations or large-scale infrastructure programs

• Experience supporting 24/7 global operations with follow-the-sun support models

• Strong vendor negotiation and enterprise procurement experience

• Continuous improvement mindset with a focus on automation, scalability, and operational efficiency

Work Environment:

Onsite 4 days a week

Other Duties:

This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed to support global operations.