Merchandise Coordinator

We're looking for a driven, detail-oriented team member to support our buying, merchandising, and marketing operations. This is a hybrid role at the heart of our business — you'll work closely with manufacturers, help shape our product assortment, and contribute to the brand stories we tell across digital channels.

The ideal candidate brings a sense of urgency and extreme organization to moving products through the development cycle, communicates clearly with vendors, and maintains accuracy across product data. A passion for furniture design is essential.

Beyond the day-to-day, we want someone who doesn't wait to be told what to fix — you'll spot inefficiencies, propose improvements, and actively look for ways to automate repetitive work. Familiarity with machine learning tools, or a genuine curiosity to learn how they can be applied to buying, merchandising, and data workflows, is a strong plus. If you're organized, creative, and excited about building better processes, this is a great opportunity to grow across multiple disciplines.

Report to: Sr. Product Development Coordinator

Location: San Rafael, CA

What you will do:

• Support the communication with factories regarding Quotations, Specifications, Product Updates, Sample Schedules, and all things product development related.
• Communicate with factories and overseas office to ensure product information is accurate in the internal system.
• Review and record inventory for tradeshows and plans for product transfers and shipping as needed.
• Mini showroom maintenance. Keep showroom clean and organized. Rotate new samples to be presented at the showroom all the time.
• Distribute new and current product information and to company-wide departments as needed: Marketing, Sales Representatives, Customer Service, eCommerce, and Purchasing Team.
• Communicate with the Imports Team on ordering new products for production and stock.
• Plan sample orders for each tradeshow. Guarantee deadlines are met on sample deliveries for tradeshows.
• Travel domestically to trade shows to assist setup and gather information such as feedback from sales reps and customers
• Stay current with furniture and home decor trends and new information.
• Work closely with customers (i.e., The Container Store, AllModern) on product developments for sampling and mass production.
• Work with Marketing/Graphics team on catalog projects by running reports and helping with product images
• Help manage and schedule social media content, keeping channels current and on-brand
• Convert Product Assembly Instructions from factory version to company version. Keep AI updated on website.
• Facilitate Marketing team with photoshoot, product image updating. Maintain website images up to date.
• Backup for Imports team to receive containers, create and enter invoice, B/L.
• Backup for Customer Service team answer customers’ product related questions.

What you bring:

• 1–3 years of experience in furniture buying, merchandising, or retail
• Strong organizational skills and comfort managing multiple priorities at once
• Clear, professional written and verbal communication — especially with external partners
• Proficiency with spreadsheets (Excel or Google Sheets) and data management basics
• Collaborative mindset and a willingness to pitch in wherever needed
• Furniture or home goods industry experience - nice to have
• Social media management or content creation experience - nice to have
• Background in design, visual arts, or graphic tools (e.g. Canva, Adobe) - nice to have

Work environment:

The work environment is consistent with an office / warehouse workspace requiring:

• Can operate standard office equipment such as computers, printers, scanners, and telephones.
• Can use telephone and operate/type on a computer for up to 8 hours per day while sitting
• Can concentrate in reading and writing for up to 8 hours per day
• Can lift furniture, books, files, or binders up to 50lbs in compliance with the organization’s safety standards to a maximum distance of 20 feet
• Can bend legs to retrieve or file documents in lower drawers for up to 30 minutes a day
• Can reach to a maximum of 15 inches upward to obtain books or files from shelves
• May need to walk and to stand up to 2 hours a day
• Ability to bend legs and have back strength to file documents in lower drawers up to 5 hours a day.
• Can reach to a maximum of 20 inches upward to retrieve and replace objects from shelves of up to 8 feet high
• Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus