What are the responsibilities and job description for the Medical Office Assistant * FullTime* 1-2 years experience position at Confidential?
Header
Overview
We are seeking a dedicated and detail-oriented Business Office Assistant to join our team in a full-time capacity. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a solid understanding of healthcare administrative processes. This role offers an opportunity to contribute to efficient office operations, scheduling, and enhance patient and provider experiences through effective administrative support. The Business Office Assistant will play a vital role in managing medical records, insurance claims, and collection working.
Responsibilities
- Assist with patient on scheduling new appointments getting all information needed to get the appointment scheduled properly. Also, helping with scheduling return appointments when the patient is checking out at the end of a visit with the medical provider.
- Support healthcare claims management by verifying insurance information for up coming appointments/ surgeries.
- Provide exceptional customer service by addressing patient inquiries related to billing, insurance coverage, and account status professionally and efficiently.
- Maintain proficiency in healthcare terminology, medical coding standards, and health insurance policies to ensure compliance with industry regulations.
- Utilize Microsoft Office applications and specialized billing software to prepare reports, update records, and streamline administrative workflows.
- Collaborate with medical staff to ensure timely processing of medical procedures, coding accuracy, and proper documentation for reimbursement purposes.
Qualifications
- Strong knowledge of EMR/EHR systems along with proficiency in Microsoft Office Suite.
- Understanding of health insurance policies, benefits verification, medical billing, and medical collections processes.
- Excellent organizational skills with the ability to manage multiple tasks efficiently in a fast-paced setting.
- Effective communication skills for interacting with patients, insurance providers, and healthcare team members.
- Knowledge of medical terminology, EHR system, and billing software is essential.
Join us in supporting efficient healthcare administration through meticulous attention to detail and exceptional service delivery!
Expected hours: 38.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical billing: 1 year (Required)
Work Location: In person