What are the responsibilities and job description for the Maintenance Supervisor position at Confidential?
The Spirit of the Position:
The Maintenance department is responsible for all janitorial responsibilities and maintenance needs for garages and surface lots, ensuring they are maintained and cleaned daily. They also interface with customers, handle disputes, and communicate effectively between departments, co-workers, customers, and clients. The Maintenance Supervisor ensures the facilities and equipment are maintained in optimal condition and provides guidance and support to their team members.
Compensation: $19.25/hour; non-tipped
Shift: FT, Tue-Sat 2p-10:30p
Principal Job Duties:
- Ensure team members are compliant with safety guidelines.
- Monitor team performance.
- Ensure garages and surface lots are maintained and cleaned daily.
- Responsible for general maintenance of the garage and surface lots – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting, etc.
- Conducts regular audit of the garages and surface lots. Reports and identifies maintenance and janitorial needs.
- Assist with snow removal and management of winter upkeep (managing sidewalks and garages).
- May need to operate garage/floor sweeper and scrubber to ensure clean and safe floors.
- Responsible for ensuring all daily duties on the maintenance checklist are completed efficiently and timely.
- Greet customers using their names, respond promptly to correspondence and problem resolutions over the intercom system, in lobbies, lanes, and the parking office.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
- Assist with cashiering functions as needed.
- Perform other duties as assigned.
Education:
- High school diploma or GED preferred but not required.
Experience:
- Experience with general facility maintenance required.
- Experience in customer relations.
- Parking industry experience is preferred but not required.
- You may need a valid driver's license to operate maintenance vehicles.
Skills:
- Ability to communicate professionally and effectively.
- Willingness to be flexible and work multiple facility locations.
- Ability to handle challenging and, at times, emotionally charged situations.
- Must be able to work unsupervised.
- Ability to speak, read, and comprehend the English language.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
- Demonstrates a sense of urgency and timeliness.
- Excellent team building and interpersonal skills.
Requirements:
- Valid Driver's License
Physical Demands:
- Ability to lift, push, and pull at least 50 pounds.
- Ability to stand, walk, and run for extended periods.
- Ability to bend, stoop, squat, and lift frequently throughout a shift.
- Ability to operate machinery, including a golf cart.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
Benefits:
- Team Atmosphere
- Growth Opportunities
- Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
- Paid training: No experience? We have you covered!
- Free company uniform
The following programs are available to help support you, free of charge.
- Health Coaching & Resources One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
- Employee Assistance Program (EAP) you and eligible household members have 24/7 access to confidential counseling.
- Smoking Cessation Program
Additional Full-Time Benefits:
- 401k
- Medical, Dental, Vision
- Paid time off
- Short Term & Long-Term Disability
- *After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.
FLSA Status: Non-Exempt; non-tipped
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds
This Employer participates in E-Verify.
Salary : $19