What are the responsibilities and job description for the Information Technology Manager position at Confidential?
Full time IT Operations Manager.
Hybrid position with onsite meetings on Mondays.
Must live within the 2 hour driving radius of greater Cincinnati.
Salary is up to $170K
MUST have IT financial management and budgeting background.
Overview
Seeking a strategic and operationally strong IT leader to drive key initiatives across business continuity, financial management, and cloud operations. This role partners closely with IT and business leadership to ensure resilience, financial discipline, and alignment of IT services with organizational goals.
The ideal candidate brings a blend of technical insight, financial acumen, and process leadership, with the ability to build structure, improve performance, and mitigate risk across a complex IT environment.
Key Responsibilities
Top Priorities:
- Lead IT business continuity and disaster recovery strategy, ensuring organizational resilience and readiness
- Oversee IT financial management, including budget planning, forecasting, expense tracking, and reporting
- Drive cloud financial operations strategy, with accountability for monitoring and optimizing cloud spend
Additional Responsibilities:
- Develop and maintain IT policies, processes, and standard operating procedures; deliver training to internal teams and stakeholders
- Lead vendor and contract management, including software licensing and IT access governance
- Chair the IT Change Advisory Board (CAB) and oversee change control processes
- Support internal and external audits; coordinate responses and ensure compliance readiness
- Monitor IT performance metrics, compliance standards, and service level agreements; prepare regular operational reports
- Coordinate department reporting, including LEM reporting and performance tracking
- Lead IT survey coordination and facilitation (e.g., Epic, CHIME, AHA)
- Stay current on emerging threats, technologies, and industry best practices
- Collaborate cross-functionally to align IT strategy with broader business objectives
- Proactively identify, escalate, and resolve operational issues
- Assess and manage operational risk across IT functions
Qualifications
- Proven experience in IT operations, IT strategy, or IT program leadership roles
- Strong background in IT financial management and budgeting
- Experience with business continuity planning and disaster recovery
- Knowledge of cloud financial operations and cost optimization strategies
- Familiarity with IT governance, audit processes, and compliance frameworks
- Experience with vendor management and contract oversight
- Strong process orientation with the ability to build and implement scalable procedures
- Excellent communication and stakeholder management skills
Preferred:
- Experience with ServiceNow CMDB (not required but highly valued)
- Healthcare industry experience or familiarity with related surveys (Epic, CHIME, AHA)
Salary : $170,000