What are the responsibilities and job description for the General Manager / President position at Confidential?
Title: General Manager / President
Location: Portland, Maine preferred; open to candidates across Maine, New Hampshire, and Massachusetts (within a 2-hour commute radius of Portland)
Company: Confidential – Multi-Regional Commercial & Property Services
Size: ~250 employees
About the Opportunity
We are exclusively and confidentially seeking a visionary, highly organized, and growth-minded General Manager / President to lead a premier, rapidly expanding multi-regional commercial business services organization.
With a dedicated workforce of approximately 250 personnel, our company delivers high-quality on-site operations across multiple territories using a route-based service model. This role is ideal for a high-level commercial business services executive who thrives on combining big-picture, long-term scaling and growth vision with operational excellence, revenue expansion, and tight infrastructure management.
Key Responsibilities
- Strategic Leadership: Serve as the chief visionary for the business, driving regional expansion, commercial market growth, and overall P&L health.
- Workforce & Operations Oversight: Lead, inspire, and structuralize a large-scale decentralized workforce (~250 employees) consisting of field representatives, route-based technicians, and multi-department operations managers.
- Account Management & Customer Relations: Protect and grow enterprise-level B2B client relationships, ensuring world-class service delivery and retention across all commercial service lines.
- Process Optimization: Infuse deep organizational structure, modern dispatch/routing workflows, and metrics-driven accountability into daily field operations and multi-site management.
What We Are Looking For
- Proven Executive Track Record: Experience operating as a General Manager, President, VP of Operations, or Regional Branch Manager within a high-growth, service-based ecosystem (non-manufacturing) with a clear track record of business growth under your leadership.
- Decentralized Workforce Expertise: Must have extensive experience managing companies with distributed field teams, mobile crews, or multi-site on-the-ground employees.
- Ideal industry backgrounds include commercial-focused field services such as: Commercial Building/Business Services, HVAC, Electrical, Mechanical Trades, Plumbing, Pest Control, Janitorial/Commercial Cleaning, Mold Remediation/Restoration, or Commercial Landscaping.
- The "Visionary Operator" Balance: A leader who can map out the next 3–5 years of business scaling but has the organizational and people-management discipline to ensure the trains run on time today.
- Scale Milestone: Demonstrated success managing significant organizational footprints and multi-department structures of 150–300 people.
We offer competitive compensation, opportunities for career growth, and a supportive work environment. We are also always willing to train people who have a great attitude!
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday