Dining Supervisor – Retirement Community

Position Summary

The Dining Supervisor – Front of House is responsible for overseeing all aspects of the dining room service to ensure a pleasant and efficient dining experience for residents, families, and guests. This position provides leadership and direction to the front-of-house dining staff, ensuring excellent customer service, adherence to sanitation standards, and compliance with community policies and regulations.

Essential Duties and Responsibilities

· Supervise daily dining room operations, ensuring timely, courteous, and professional service.

. Work as server to cover shifts as needed.

· Schedule, train, and direct dining room servers and hosts/hostesses.

· Maintain proper table setup, cleanliness, and atmosphere of the dining areas.

· Ensure compliance with health, safety, and sanitation regulations.

· Greet residents and guests, handle complaints, and resolve issues promptly and professionally.

· Coordinate meal service with the kitchen team to ensure smooth delivery of food and beverages.

· Monitor resident satisfaction and communicate feedback to the Dining Services Director.

· Assist with planning and executing special events, theme meals, and holiday functions.

· Conduct pre-shift meetings and ongoing staff training to maintain service standards.

· Track attendance, performance, and appearance standards of dining staff.

· Maintain accurate records for attendance, meal counts, and service reports.

· Support a culture of hospitality, respect, and teamwork among dining and culinary staff.

· Perform other duties as assigned to ensure high-quality dining experiences.

Supervisory Responsibilities

Direct supervision of front-of-house dining staff including servers, bussers, and hosts/hostesses. Responsible for onboarding, coaching, and performance feedback of dining personnel.

Must be available to work until 6:30-7:00 pm., 5 days a week. Some weekends required.

Qualifications

· High school diploma or equivalent required.

· Minimum of 2 years of food service or hospitality experience, preferably in senior living, healthcare, or hotel dining.

. Must be able to pass a background check and drug screen.

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Vision insurance

Work Location: In person

Salary : $18