Dental Front Desk Receptionist

Overview

Join our dynamic dental team as a Front Desk Receptionist, where your energetic and welcoming personality will set the tone for a positive patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring smooth clinic operations. Your enthusiasm and organizational skills will contribute to a friendly environment that promotes excellent patient care and efficient office workflow. This paid position offers an exciting opportunity to develop your career in healthcare administration while making a meaningful difference in patients’ lives.

Responsibilities

• Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk through the door
• Schedule, confirm, and modify patient appointments using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
• Verify insurance coverage, process payments, and handle medical collections with accuracy and attention to detail
• Manage patient records by updating medical history, documentation review, and ensuring compliance with HIPAA and clinical confidentiality policies
• Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately and take detailed messages when necessary
• Assist with medical billing procedures, including CPT coding, ICD-9/10 coding, and Medicare claims processing
• Support clinic operations by maintaining organized medical records, managing electronic health records (EHR), and supporting medical administrative tasks such as typing reports and data entry

Experience

• Previous experience in a medical or dental front desk role with strong knowledge of health insurance processes and medical billing practices
• Familiarity with EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth is highly desirable
• Bilingual abilities are a plus to effectively communicate with diverse patient populations
• Demonstrated proficiency in Microsoft Office Suite for documentation and correspondence purposes
• Strong customer service skills with the ability to handle sensitive information discreetly while providing exceptional patient service
• Experience in clinic or healthcare office environments that involved medical terminology, clinical confidentiality policies, and health information management
• Competent in phone communication, appointment scheduling, typing (including 10 key), and maintaining accurate medical records

This role is perfect for motivated individuals eager to grow within healthcare administration. We value energetic team players who thrive in fast-paced environments and are committed to delivering outstanding patient care. Join us today to be part of a supportive team dedicated to improving lives through exceptional service!

Pay: $16.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person

Salary : $16 - $24