What are the responsibilities and job description for the Customer Service Office Assistant position at Confidential?
We specialize in clothing and professional designer brands. We work with some of the top clothing companies to ensure our products are great quality for an affordable price. We strive to continue to improve on our brands in order to always deliver the best products possible.
Hours: 9am to 5pm Monday thru Thursday, 9am to 3pm Friday.
No experience necessary, we do the training.
Responsibilities:
- Provide customer service to clients via messages
- Assist customers with product information and order processing
- Resolve customer complaints or issues by investigating the problem and providing appropriate solutions
- handle returns to be placed back in our inventory
- Interview job candidates
Skills:
- Excellent communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Previous customer service experience is preferred
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Work Location: In person
Salary : $21 - $22