Clinical Supervisor - Omaha, NE

Join our team!

We’re looking for an experienced, motivated Full-Time Clinic Supervisor to lead the day-to-day operations of our Omaha worksite health clinic. This is an exciting opportunity to make a meaningful impact in a two-provider employer health clinic delivering preventive, acute, and work-related injury care to employees and their dependents. As the onsite operational lead, the Clinic Supervisor will help create an exceptional patient experience, keep clinic operations running smoothly, drive member engagement and efforts to close gaps in care, and serve as the key in-person connection for staff, patients, vendor partners, and company stakeholders. Working closely with and reporting directly to the Director of Worksite Health, this role is ideal for someone passionate about teamwork, clinical quality, patient satisfaction, and operational excellence.

Responsibilities:

• Clinic Operations & Workflow Management
• Oversee and support daily operations of the clinic, ensuring smooth patient flow, schedule optimization, and patient satisfaction
• Ensure the clinic environment is clean, organized, and compliant with safety and infection control standards
• Utilize population health data analytics platforms to identify high risk members
• Conduct assessments to identify specific gaps in care for each high-risk member
• Collaborate with other team members and departments to create tailored care plans for individuals

Staff Support & Collaboration:

• Serve as the in-person liaison between clinic staff, Senior Account Manager, and client stakeholders
• Support with staffing needs, onboarding, scheduling coordination, and team compliance with policies and procedures
• Foster a positive, team-oriented environment and escalate performance or operational concerns promptly
• Initiate proactive outreach to high-risk members to engage them in their care
• Provide empathetic and compassionate support to address their concerns and needs
• Educate members on available health resources and benefit plans

Patient Experience & Engagement:

• Promote awareness of clinic services and implement wellness and engagement initiatives in partnership with the Senior Account Manager
• Proactively reach out to high-risk members to close gaps in care and engage them with the clinic
• Maintain exceptional customer service standards for client employees and their dependents – addressing questions, resolving issues, and supporting a welcoming, patient-centered environment
• Support accurate data collection and reporting related to clinic utilization, client and patient satisfaction, and operational metrics
• Conduct routine chart audits
• Monitor and manage inventory, ordering, and maintenance of clinic supplies and equipment
• Ensure compliance with company policies, HIPAA regulations and clinical quality standards

Job Skills/Qualifications:

• Minimum of 2 years’ experience in clinic management of a high-volume primary care clinic, occupational health clinic, or similar setting
• Demonstrated experience in clinic operations, medical office coordination, and supervisory responsibilities
• Strong organizational, written and verbal communication, and customer service skills
• Proficiency with electronic health records (EHR) and standard office software
• Ability to multi-task, prioritize, and problem-solve in a fast-paced environment

Preferred Qualifications:

• Experience in a worksite or employer-sponsored clinic setting
• Medical Assistant (MA/CMA), LVN/LPN, or similar credential is a plus but not required

For additional information, check us out at www.inhousephysicians.com. We are an EEO employer.

Job Type: Full-time

Pay: $57,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• worksite health clinic: 1 year (Preferred)
• clinic management: 2 years (Required)
• Supervising: 2 years (Required)
• clinic operations: 2 years (Preferred)

Work Location: In person

Salary : $57,000 - $65,000