What are the responsibilities and job description for the Chief of Staff position at Confidential?
Position Overview
Chief of Staff
📍 Nashville, TN | Full-Time | Executive Leadership Role
Salary: 110,000K-130,000K
About the Opportunity
A mission-driven, community-centered healthcare organization is seeking a Chief of Staff (CoS) to serve as a strategic partner to the CEO and a key driver of enterprise alignment, execution, and organizational effectiveness.
This executive will play a pivotal role in advancing an ambitious multi-year strategic roadmap taking the organization into their 2.0, ensuring that priorities translate into clear action, cross-functional coordination, and measurable outcomes.
The Chief of Staff will act as a trusted advisor, integrator, and force multiplier, enabling the CEO to focus on long-term strategy, partnerships, and growth while ensuring operational excellence across the organization.
Key Responsibilities
Enterprise Strategy & Alignment
- Translate executive and board priorities into enterprise-wide plans, timelines, and decision frameworks
- Lead strategic planning processes and ensure alignment across divisions
- Drive organizational clarity through structured operating rhythms and communication
CEO Partnership & Executive Advisory
- Serve as a strategic thought partner to the CEO
- Prepare briefings, presentations, and key communications
- Anticipate organizational needs and emerging challenges
Executive Leadership Team Integration
- Manage leadership meeting cadence, agendas, and follow-through
- Strengthen collaboration, accountability, and decision discipline
- Foster a culture rooted in equity, clarity, and execution
Governance & Board Strategy
- Oversee board materials, dashboards, and strategic updates
- Coordinate board and committee engagement
- Support governance effectiveness alongside the CEO and Board Chair
Culture, People & Organizational Effectiveness
- Partner with HR to advance talent strategy and workforce planning
- Strengthen employee engagement, leadership development, and organizational health
- Embed trauma-informed, equity-centered practices across teams
- Align values with employee experience and performance systems
Initiative & Performance Management
- Track and drive progress of enterprise strategic initiatives
- Build dashboards and reporting systems for performance visibility
- Lead cross-functional project reviews and risk mitigation
Cross-Functional Integration
- Align initiatives across healthcare, operations, finance, development, and marketing
- Improve internal systems, communication flow, and scalability
Executive Communications & Narrative Leadership
- Shape strategic messaging aligned with CEO voice and organizational priorities
- Drive internal communication rhythms that promote transparency and cohesion
Strategic Readiness & Partnerships
- Support acquisition and partnership readiness, including due diligence and integration
- Ensure cultural and operational alignment during periods of change
Key Competencies
- CEO Force Multiplier
- Strategic Integration & Enterprise Alignment
- Governance & Board Strategy
- Culture Leadership & Organizational Effectiveness
- Cross-Functional Leadership
- Accountability & Performance Management
- Executive Communication & Influence
- Sound Judgment & Learning Agility
Executive Leadership Behaviors
- Align decisions to strategy
- Model emotionally intelligent leadership
- Champion equity and culture
- Uphold compliance and ethical standards
- Lead with financial discipline and transparency
- Center community impact and lived experience
- Demonstrate optimism, integrity, and clarity
Qualifications
- Master’s degree in Public Administration, Business, Public Health, Healthcare Administration, Organizational Leadership, or related field
- 8–10 years of senior leadership or executive operations experience
- Proven success in strategic planning, organizational integration, or governance
- Exceptional communication, judgment, and strategic thinking
- Experience in healthcare, human services, or mission-driven organizations preferred
- Demonstrated commitment to equity and whole-person health
- Able to travel 20-25% of the time
Why This Role Matters
This is a rare opportunity to help shape the future of a high-impact organization, strengthen internal culture, and drive meaningful outcomes for the community. The Chief of Staff will be central to aligning people, strategy, and execution in service of long-term mission success