What are the responsibilities and job description for the Business Development Manager position at Confidential?
We are seeking a driven and strategic Business Development Manager to lead growth initiatives within the custom metal manufacturing space, with a strong focus on OEM customers. This role is responsible for generating new business, expanding existing accounts, and executing territory strategies to drive profitable revenue growth.
This is a field-based, outside sales role (approximately 60% travel) requiring strong customer engagement,
technical understanding, and disciplined sales execution. This position reports to the Director of Sales.
Role and Responsibilities:
- Identify, target, and develop new OEM and industrial customer relationships.
- Drive opportunities for custom metal fabrication and value-added manufacturing services.
- Manage full sales cycle from prospecting through quoting and closing.
- Travel throughout assigned territory to meet with customers (approximately 60% field-based).
- Develop and execute territory growth strategy aligned with company objectives.
- Maintain accurate weekly, monthly, and quarterly sales forecasts.
- Manage and update CRM with pipeline, customer activity, and forecasting data.
- Collaborate with estimating, engineering, and operations to support customer requirements.
- Communicate capabilities, lead times, and technical solutions effectively.
- Develop and maintain strong customer relationships with key decision-makers.
- Resolve customer issues related to delivery, quality, or service.
- Represent the company at trade shows and industry events.
- Provide market feedback to support sales and marketing strategy.
- Other duties that may be assigned.
The above declarations represent a general outline of the duties and responsibilities of this position. Duties may be added or subtracted as business conditions or other circumstances require.
Competencies:
· Business Development – Strong prospecting and new business generation skills.
· Strategic Thinking – Ability to develop and execute territory plans.
· Forecasting & Analytics – Pipeline management and data-driven decision making.
· Customer Focus – Builds and maintains strong relationships.
· Communication – Clear and effective verbal and written communication.
· Problem Solving – Identifies and resolves issues efficiently.
Qualifications and Requirements:
· Bachelor’s degree or equivalent experience.
· 3–7 years of outside sales or business development experience in manufacturing.
· Experience working with OEM customers and custom manufacturing environments preferred.
· Proven track record of achieving or exceeding sales targets.
· Ability to read and interpret blueprints and technical specifications.
· Proficiency in Microsoft Office; experience with CRM and ERP systems (MIE Trak or similar preferred).
Compensation:
Base Salary plus commission/bonus
Physical Demands:
While performing the duties of this job, the employee may occasionally lift up to 50–75 pounds. Work environment noise level is typically minimal.
Transportation:
Valid driver’s license required; travel up to 60%.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: Hybrid remote in Southport, NC 28461