Behavioral Health Business Manager

Behavioral Health Business Manager

Lead Growth. Drive Operational Excellence. Transform Behavioral Health Access.

Our Agency is looking for a Behavioral Health Business Manager to lead and scale

the business and operational performance of our behavioral health programs. This is a

high impact leadership role for an operator who thrives in fast growing, mission driven

environments and knows how to build teams, optimize systems, and drive strong

financial and clinical outcomes.

We are looking for a leader who has successfully managed multisite operations, driven

revenue growth, strengthened payer relationships, and built high performing teams

across healthcare settings. If you excel at transforming operations, improving margins,

and elevating patient experience — you will feel at home here.

What You’ll Lead

Operational & Business Performance

• Oversee the development of the next-generation health care delivery system for the IDD population served by Our Agency.
• Develop training and communications systems to convey behavioral plans and data between providers and front-line staff.
• Implement coordinated care models across in-house and outside providers.
• Develop predictive models to learn from incidents and train staff to avoid triggers.
• Develop a billable model for service delivery.
• Own the financial performance of the behavioral health revenue cycle, including

billing, collections, cash posting, and reimbursement optimization.

• Lead scheduling, registration, medical records, financial counseling, and

administrative workflows to ensure seamless patient access and retention.

• Build and refine operational systems that support growth, efficiency, and clinical

excellence.

• Implement data driven strategies to improve KPIs, reduce leakage, and

strengthen patient engagement.

Growth, Strategy & Cross Functional Leadership

• Partner with clinical leaders, payers, and community stakeholders to support

program expansion and service line growth.

• Identify operational bottlenecks and implement scalable solutions that support

multisite performance.

• Drive continuous improvement initiatives that enhance quality, compliance, and

financial outcomes.

• Support payer and referral source relationships to strengthen market presence

and access.

Team Leadership & Culture Building

• Develop and lead a high performing administrative and operational team.
• Coach staff into growth roles and build a culture of accountability, service

excellence, and operational discipline.

• Conduct performance reviews, set clear expectations, and ensure alignment with

organizational goals.

Compliance, Quality & Patient Experience

• Improved communication between disciplines
• Reduced instances of crisis
• Improved financial performance
• Ensure compliance with HIPAA, OSHA, labor laws, and all state and federal

regulations.

• Maintain audit ready documentation and operational standards.
• Resolve patient concerns with urgency and empathy, implementing process

improvements to prevent recurrence.

• Coordinate staff meetings, communications, and operational readiness for

internal and external stakeholders.

What You Bring

• 4 years in a healthcare, behavioral health, or medical office environment.
• 3 years of supervisory or management experience; multisite or cross functional

leadership preferred.

• Experience with revenue cycle, business operations, or P&L related

responsibilities.

• Strong understanding of Medicare, Medicaid, and commercial insurance

processes.

• Bachelor’s degree in Business Administration, Healthcare Administration,
• Accounting, or related field preferred.
• A leadership style that blends operational rigor with mission driven service.

Why This Role Appeals to High Impact Talent

This position is ideal for a leader who:

• Has scaled programs or markets and wants to bring that expertise to a

Mission driven behavioral health organization.

• Enjoys building systems, teams, and processes — not just maintaining them.
• Thrives in environments where autonomy, innovation, and operational excellence

are valued.

• Wants to directly influence financial performance, patient access, and

organizational growth.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.