What are the responsibilities and job description for the Automotive Sales Desk Manager position at Confidential?
Automotive Sales Desk Manager
Domestic Automotive Dealership | Greater Ames Area
Are you a driven automotive leader who thrives in a fast-paced retail environment and enjoys helping customers find the perfect vehicle to meet their needs? A well-established, automotive dealership in the greater Ames area is seeking an experienced Automotive Sales Desk Manager to help lead sales operations, develop talent, and drive exceptional customer experiences.
This is an opportunity to join a modern, customer-focused dealership with a strong reputation, engaging leadership, and a commitment to employee growth and development.
Why Consider This Opportunity?
- Competitive earning potential: $90,000 - $180,000 annually
- Modern dealership facility and supportive leadership team
- Opportunities for advancement and professional growth
- Performance-driven culture that rewards results
- Team-oriented environment focused on customer satisfaction and employee success
Job Duties
- Structure and desk vehicle transactions to maximize profitability and customer satisfaction.
- Support and coach Sales Consultants throughout the sales process to increase closing effectiveness.
- Review pricing strategies, trade valuations, lender programs, and payment options.
- Assist customers with vehicle selection, negotiations, and purchase decisions when needed.
- Drive achievement of sales, gross profit, volume, and customer satisfaction goals.
- Monitor lead conversion, showroom activity, and overall sales performance.
- Develop and mentor Sales Consultants through ongoing coaching and accountability.
- Ensure compliance with dealership processes, manufacturer standards, and regulatory requirements.
- Partner closely with the Finance team to facilitate efficient deal flow and vehicle deliveries, while providing finance support when necessary.
- Assist with inventory pricing, merchandising, and inventory aging strategies.
- Lead daily sales meetings and maintain accountability to performance goals.
- Support recruiting, onboarding, and development of top automotive talent.
- Professionally resolve customer concerns and escalations.
- Perform additional leadership responsibilities as assigned.
Requirements
- 3 years of automotive sales leadership experience in an OEM-franchised dealership.
- Proven success desking deals and driving sales profitability.
- Strong understanding of automotive finance, lender programs, and trade appraisals.
- Experience developing and coaching high-performing sales teams.
- Proficiency with dealership CRM, DMS, and desking tools.
- Strong communication, leadership, customer service, and problem-solving skills.
- Professional presentation and a customer-first mindset.
- Valid driver's license and acceptable driving record.
Compensation
$90,000 - $180,000 annually, based on experience, performance, and results.
Confidential Search: To protect the privacy of the dealership and applicants, specific dealership and brand details will be shared with qualified candidates during the interview process.
We are an equal opportunity employer.
Pay: $90,000.00 - $180,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
License/Certification:
- Drivers License (Required)
Work Location: In person
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $90,000 - $180,000