Assisted Living Director

Position Title: Assisted Living Community Director

Department: Administration

Supervisor: Regional Director of Operations/Vice President of Operations

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Manage the operations of the community. Ensure that the assisted living facility is supported by high quality programs and services which allow residents to live in the most beneficial environment. Direct the organization in such a way that it meets the needs of the residents and complies with and meets the goals of regulatory agencies and Cornerstone Management’s mission. Coordinate services with arranged home care provider as needed.

· Licensed as an Assisted Living Director (LALD) with BELTSS in MN, Community Based Residential Facility (CBRF) Licensure in WI, or Assisted Living/Memory Care (ALMC) Licensure in IA and must maintain a current and unrestricted licensure.

· At least 5 years experience in related position.

· Driver’s license.

This position requires incumbent to have:

· Knowledge of federal, state, and local regulations and statutes that pertain to assisted living and landlord resident law.

· Expertise in working with senior resident populations.

· Excellent supervisory and leadership skills with the ability to effectively supervise a large number of staff.

· Expertise in developing support services and building community support.

· A high level of independent, problem solving skills to manage multiple properties and/or programs.

· Listen and respond appropriately and promptly to requests, suggestions and concerns of residents, family members and guests.

· Continuously assess residents’ needs and strengths. Develop and implement policies, systems, programs and services that meet residents’ needs and utilize their strengths to support and maintain their independence and create an optimal quality of life.

· Assess information from resident satisfaction surveys and develop and implement a plan to address areas of concern and improve service effectiveness.

· Work with staff to plan, coordinate, implement and attend activities, special events, and educational opportunities (These activities take place both during and after working hours).

* Network with agencies, service providers and stakeholders to establish a positive image and presence in the greater community.

* Provide ongoing communication to exectutive staff, board members and owners through monthly written communication.

* Coordinate and evaluate agreements with arranged home care providers, as needed.

* Plan and coordinate emergency and disaster plans with staff and arranged providers.

· Recruit and select staff.

· Ensure timely and appropriate training of all site staff.

· Assign tasks and responsibilities to site staff.

· Monitor performance and provide regular feedback plus at least one formal written review annually.

· Communicate regularly with staff to provide them with necessary information and understanding, and to discuss concerns, suggestions and property operations so as to develop and maintain an effective, cohesive staff team.

· Write and keep updated job descriptions for on-site staff.

JOB FUNCTION:

· Work with senior leadership staff to prepare annual operating and capital budgets.

· Monitor financial status of property. Analyze budget variances. Promptly initiate corrective actions as necessary to stay within approved budget parameters.

· Authorize and ensure the prompt payment of all project expenditures; review all invoices and purchase orders for accuracy.

· Oversee and ensure the implementation of properties revenue sources.

· Monitor and work with executive staff to update the replacement reserve analysis and make recommendations for reserve funding.

· Work with the maintenance staff and executive staff to identify capital needs and make recommendations that maintain the optimal long-term financial and physical integrity of the property.

· Ensure the accurate and timely completion of all lease renewals (or HUD recertifications as appropriate).

· Represent the property in court for unlawful detainer.

• Develop and update the resident selection plan in accordance with regulatory requirements.
• Continuously monitor and ensure the prompt filling of vacancies.
• Track inquiries and referrals of applicants.
• Contact media sources to place advertisements as needed.

· Select, approve and certify residents in compliance with regulatory agencies and standards set by Cornerstone Management.

• Develop and maintain property waiting lists (in compliance with HUD regulation when appropriate.
• Monitor and maintain ongoing knowledge and understanding of the internal and external markets affecting the occupancy of the assisted living properties.

· Continuously maintain positive connections and relationships with neighborhood agencies, organizations and individuals to ensure optimal marketability of assisted living facilities.

• Maintain a basic understanding and knowledge of all aspects of property maintenance
• Ensure the timely, effective and high quality monitoring and implementation of maintenance work.
• Ensure continuous high quality curb appeal of property.
• Ensure the appropriate hiring and monitoring of vendors and contractors to meet maintenance needs of project.
• Ensure the timely and continuous inspection of units, common areas, building exteriors, grounds, and mechanical systems as needed to identify and care for maintenance needs.
• Follow up promptly with corrective actions to physical inspections.

· Work with on-site maintenance staff and executive staff to solve problems and make recommendations for repairs and replacements to maintenance systems and to develop maintenance policies, procedures and standards.

Develop, implement, and assess policies, procedures, practices and standards of the assisted living facilty.

• Write and implement policies, procedures and practices to ensure efficient operations and high quality standards that meet needs of the residents and the goals of Cornerstone Management and comply with regulatory agencies.
• Ensure compliance of policies, procedures, practices and standards by staff and residents.

· Continuously monitor policies, procedures, practices and standards; revise as necessary to constantly improve service effectiveness and ensure the high quality of operations.

• Support the efforts and activities of the resident council and other resident groups.
• Communicate regularly with the resident council, advisory groups, committees and board of directors about operations and critical issues as appropriate.
• Attend resident council, committee and/or board of directors meetings as needed.

· Recommend changes, improvements, new services and policies, etc. to board of directors as are appropriate to ensure optimal, high quality operations.

• Participate with the senior leadership staff in developing strategic direction and goals for the overall assisted livng facilty.
• Develop a strategic plan and goals for the assisted living facility based on input from site staff, residents, and executive staff.
• Lead the site staff in the implementation of the strategic plan for the assisted living facility.
• Supervise the Activities Coordinator and oversee the delivery of leisure/social activities.
• Work with the Director of Operations and site staff to identify residents’ needs and strengths in order to develop and implement a support services plan.
• Communicate regularly with the Director of Operations to discuss problems and possible solutions.
• Work with staff and residents to identify community-building needs and resources and to develop and implement a community building plan for the assisted living facility.

· Identify and collaborate with community agencies and organizations to develop support services, resources, and community-building programs to meet needs of residents.

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This Job Description is not an exhaustive list o all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Full-time

Pay: $74,500.00 - $92,800.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• La Crosse, WI 54603: Relocate before starting work (Required)

Work Location: In person

Salary : $74,500 - $92,800