What are the responsibilities and job description for the Admissions Coordinator position at Confidential?
Overview
As our Admissions Coordinator, you are the key touchpoint for prospective residents and their families entering our Skilled Nursing Facility (SNF). Working hand-in-hand with facility leadership, you will oversee the hands-on daily intake operations—ensuring every referral is processed smoothly, insurance coverages are verified, and incoming residents feel welcomed and cared for from day one.
Responsibilities
- Streamline Resident Intake: Coordinate the day-to-day admissions process, conducting interviews, collecting application/medical history, and guiding families through required financial and admission paperwork.
What You Bring (Qualifications)
- Education & Experience: High School Diploma or GED required; Bachelor’s Degree in Healthcare or related field preferred.
- SNF Experience: 2 years of Admissions experience in a Skilled Nursing Facility (SNF) strongly preferred.
- Clinical Knowledge: Active LVN or RN license is a plus.
- Technical Proficiency: Hands-on experience with Microsoft Office Suite (Word, Excel, Outlook) and healthcare intake software.
- Communication & Organization: Strong phone presence, organizational agility, and the empathy required to guide families through care decisions.
Work Environment & Physical Demands
- Physical Demands: Regular walking, standing, sitting, prolonged computer use, and ability to lift up to 25 lbs occasionally. Assisting in emergency evacuations when required.
- Environment: Professional, supportive healthcare facility setting with low to moderate noise levels.
- Support SNF Census Goals: Assist in monitoring daily facility bed availability and executing operational efforts to meet budgeted occupancy targets.
- Screen Referrals & Criteria: Review prospective resident medical documentation against SNF admission criteria in close collaboration with the Director of Nursing and Case Management.
- Verify Insurance & Benefits: Confirm coverage, primary/secondary insurance standards, and pre-authorization approvals prior to admission.
- Coordinate Transportation & Support Services: Arrange required physical, emotional, social, and transport services needed for a seamless resident transition.
- Maintain Referral Relationships: Support ongoing communication with hospital discharge planners, social workers, and physicians to facilitate swift referral processing.
- Ensure Compliance & Safety: Maintain strict confidentiality of Protected Health Information (HIPAA) and adhere to facility safety, fire drill, and exposure control protocols.
Why Join Our Team?
- Meaningful Work: Every intake you coordinate brings peace of mind to families navigating important healthcare decisions.
- Collaborative Culture: Work alongside compassionate nurses, case managers, and facility leaders committed to exceptional resident care.
- Professional Growth: Expand your career in senior living and healthcare administration within a supportive, growth-oriented environment.
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
Pay: $25.43 - $30.62 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Tuition reimbursement
- Vision insurance
Experience:
- Admissions Coordinator : 1 year (Required)
- SNF: 1 year (Preferred)
Work Location: In person
Salary : $25 - $31