What are the responsibilities and job description for the 3PL Operations Supervisor position at Confidential?
3PL Operations Supervisor
Overview
Command Logistic Services is seeking an experienced, hands-on 3PL Operations Supervisor to oversee daily warehouse and distribution operations in a fast-paced, high-volume environment.
The ideal candidate will have strong leadership skills, extensive warehouse experience, and the ability to manage multiple customer accounts while ensuring operational efficiency, inventory accuracy, and on-time order fulfillment.
This position requires a proactive leader who can effectively manage warehouse personnel, prioritize daily workloads, resolve operational challenges, and maintain high standards of productivity, safety, and customer service.
Key Responsibilities
- Supervise daily warehouse operations, including receiving, putaway, picking, packing, shipping, inventory control, and material handling.
- Direct warehouse personnel, assign daily workloads, monitor productivity, and ensure operational deadlines are met.
- Oversee inbound container receiving, unloading, outbound shipments, and carrier coordination.
- Manage multiple customer accounts while ensuring customer-specific requirements and shipping deadlines are consistently met.
- Monitor warehouse workflow and identify opportunities to improve productivity, accuracy, and labor efficiency.
- Utilize Warehouse Management Systems (WMS) and RF scanning technology to ensure accurate inventory movements and order processing.
- Oversee value-added services (VAS), including labeling, ticketing, repacking, and special projects.
- Coordinate with customer service and management to resolve inventory discrepancies, shipping issues, and operational challenges.
- Monitor employee attendance, performance, and adherence to company policies and procedures.
- Train, coach, and hold warehouse personnel accountable for productivity, accuracy, and safety.
- Ensure compliance with OSHA regulations and maintain a safe, organized warehouse environment.
- Coordinate carrier pickups and deliveries to minimize delays and maintain shipping schedules.
- Provide daily operational updates, productivity reports, and communicate any issues requiring management attention.
- Support continuous improvement initiatives to streamline warehouse processes and maximize operational efficiency.
Qualifications & Requirements
- Minimum 3β5 years of warehouse operations experience, preferably within a third-party logistics (3PL) environment.
- Minimum 2 years of experience in a warehouse supervisory or leadership role.
- Strong knowledge of warehouse receiving, shipping, inventory management, and distribution operations.
- Experience managing warehouse personnel in a fast-paced, high-volume environment.
- Proficiency with Warehouse Management Systems (WMS), RF scanners, and Microsoft Office.
- Experience with retail distribution, EDI orders, routing requirements, and retailer compliance is preferred.
- Strong organizational, leadership, communication, and problem-solving skills.
- Ability to manage multiple priorities, meet strict deadlines, and make operational decisions independently.
- Experience monitoring labor productivity and implementing process improvements.
- Knowledge of OSHA warehouse safety standards and material handling equipment.
- Ability to work flexible hours, including overtime and weekends when required.
- Bilingual English/Spanish preferred.
What We're Looking For
We are looking for a dependable, results-driven supervisor who takes ownership of daily operations and leads by example.
The successful candidate must be comfortable working directly on the warehouse floor, managing teams, maintaining accountability, and ensuring customer commitments are met.
Prior experience in a 3PL warehouse environment is strongly preferred.
Pay: From $24.00 per hour
Work Location: In person
Salary : $24