What are the responsibilities and job description for the Sr Operations Manager position at Confidential Search?
Senior Operations Manager
📍 Kenosha, WI (On-site)
🕒 Schedule: Monday–Friday | 8:00 AM – 5:00 PM (flexible)
✈️ Travel: Approximately 30%
💰 Compensation: $100,000–$125,000 base salary performance-based bonus
About the Opportunity
A leading global supply chain and logistics organization is seeking a Senior Operations Manager to oversee operations within a fast-paced distribution and transportation environment. This role is responsible for driving operational excellence, financial performance, customer satisfaction, safety initiatives, and continuous improvement efforts within a high-volume operation.
This is an exciting opportunity for a strategic and hands-on operations leader who thrives in fast-paced environments and is passionate about building strong teams, improving processes, and delivering exceptional service.
Key Responsibilities
- Lead distribution, packaging, warehousing, and transportation operations to achieve business objectives and customer expectations.
- Develop and execute short- and long-term operational strategies.
- Ensure operational efficiency, service quality, and profitability within the operation.
- Drive continuous improvement initiatives focused on productivity, value, service, and cost reduction.
- Oversee compliance with company policies, customer requirements, and government regulations.
- Manage operational budgets and P&L performance.
- Develop staffing plans while managing labor costs, overtime, and retention strategies.
- Promote a strong safety culture to protect associates, equipment, and facilities.
- Analyze operational performance metrics to identify root causes and implement corrective actions.
- Prepare and present weekly and monthly operational reports.
- Foster strong relationships with customers, vendors, and internal teams.
- Deliver a high-performance culture focused on accountability, collaboration, and operational excellence.
Qualifications
Required Experience & Skills
- 5 years of management experience in a high-volume 3PL, warehousing, distribution, or transportation environment.
- Strong P&L management experience.
- Experience supporting high-volume e-commerce operations.
- Strong operational background in both inbound and outbound logistics.
- Proven leadership, critical thinking, and problem-solving abilities.
- Ability to communicate effectively across diverse teams and leadership levels.
- Proficiency with Microsoft Office, WMS platforms, databases, and operational reporting tools.
- Strong presentation, verbal, and written communication skills.
- Experience with Lean, Six Sigma, or Kaizen methodologies preferred.
- Excellent organizational and team development skills.
- Experience with ADP platforms, including Workforce Now and Workforce Manager, is a plus.
- Flexibility to support operational business needs as required.
Preferred Qualifications
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.
- Prior experience in a 3PL environment strongly preferred.
Why Join?
- Opportunity to make a significant operational impact within a growing organization.
- Collaborative and inclusive work environment.
- Strong opportunities for career growth and professional development.
- Competitive compensation and comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and additional employee benefits
If you are a results-driven operations leader with a passion for continuous improvement and team development, we encourage you to apply.
Salary : $100,000 - $125,000