What are the responsibilities and job description for the General Manager - Food Service Operations position at Confidential Recruiting Partners?
Our client is seeking an experienced General Manager to lead a large-scale food service operation. This role is responsible for overseeing daily operations, ensuring service excellence, managing financial performance, developing high-performing teams, and maintaining strong client relationships.
The ideal candidate will be a strategic leader with experience managing high-volume food service environments, driving operational efficiencies, and achieving business objectives through strong leadership and financial management.
Onsite | No Visa Sponsorship | Relocation Assistance: Limited
Responsibilities:
- Manage resources effectively while maintaining exceptional customer satisfaction.
- Drive employee engagement, accountability, and continuous improvement initiatives.
- Collaborate with senior leadership to support strategic objectives and long-term growth.
- Build and maintain strong relationships with clients, stakeholders, and business partners.
- Lead, coach, and develop management teams and frontline staff to achieve operational goals.
- Ensure compliance with company policies, food safety regulations, and operational standards.
- Monitor key performance indicators and implement strategies to improve operational effectiveness.
- Manage financial performance, including budgeting, forecasting, labor management, and cost controls.
- Oversee all aspects of food service operations, ensuring high standards of quality, service, safety, and compliance.
Qualifications (Must-Haves)
- Minimum 5 years of leadership or management experience.
- Demonstrated ability to lead, motivate, and develop teams.
- Experience leading large-scale, high-volume food service operations.
- Experience managing multi-unit or multi-site food service environments.
- Strong client relationship management and stakeholder engagement experience.
- Bachelor's degree or equivalent combination of education and relevant experience.
- Proven success managing budgets, forecasting, cost controls, and operational financial performance.
Preferred Skills:
- Experience managing multi-unit food service operations.
- Experience managing large teams and complex operational structures.
- Strong understanding of food service compliance, quality assurance, and operational best practices.
- Background in healthcare dining, higher education dining, corporate dining, hospitality, contract food services, or similar environments.
Benefits & Perks:
- Paid Time Off
- Incentive Plan
- Wellness Program
- Company Holidays
- Tuition Reimbursement
- Medical, Dental, and Vision
- 401(k) with company match
- Professional Development Opportunities
- Career advancement within a growing organization
Salary : $111,000 - $140,000