Warehouse / Vendor Managed Inventory (VMI) Technician

Position Summary

The Warehouse / Vendor Managed Inventory (VMI) Technician is responsible for supporting warehouse operations, managing customer inventory, and ensuring products are accurately received, stored, replenished, and delivered. This position combines hands-on warehouse responsibilities with regular customer visits to monitor inventory levels, maintain product availability, and provide dependable service.The VMI Technician serves as a primary point of contact for assigned customers, helping maintain organized inventory locations, identifying replenishment needs, and communicating product and service information. The ideal candidate is dependable, detail-oriented, safety-conscious, and comfortable working independently as well as collaboratively with internal teams and customers.Key Responsibilities Vendor Managed Inventory and Customer Service

• Visit assigned customer locations according to established schedules and service requirements.
• Review inventory levels, assess product usage, and determine replenishment needs based on established inventory guidelines.
• Restock and organize products at customer locations to maintain appropriate inventory levels and product availability.
• Verify inventory quantities, investigate discrepancies, and communicate shortages or other concerns to the appropriate team members.
• Build and maintain positive working relationships with customers, providing responsive and professional service.
• Keep customers informed about relevant products, services, and inventory-related updates.
• Maintain accurate inventory records and complete required service documentation.
• Identify opportunities to improve inventory accuracy, product organization, and customer satisfaction.

Warehouse Operations and Order Fulfillment

• Pick, pull, verify, and prepare products according to order requirements, including item numbers, sizes, quantities, and product condition.
• Pack, label, stage, and secure orders for shipment or delivery.
• Receive incoming shipments and inspect products against packing slips, purchase orders, and shipping documentation.
• Identify and report damaged goods, shortages, incorrect items, and inventory discrepancies.
• Receive, organize, stage, and put away materials using applicable inventory systems and procedures.
• Assist with inventory counts, stock replenishment, and warehouse organization.
• Prepare shipping documents, maintain accurate records, and coordinate carrier pickups as assigned.
• Load and unload deliveries and move materials using appropriate warehouse equipment.
• Operate pallet jacks, hand trucks, forklifts, and other authorized equipment as needed.
• Maintain a clean, orderly, and safe warehouse and inventory environment.
• Perform additional warehouse, inventory, delivery, and administrative duties as business needs require.

Safety and Professional Standards

• Follow all company policies, procedures, safety practices, and customer-site requirements.
• Use warehouse equipment and material-handling tools responsibly and only when properly trained and authorized.
• Maintain a professional appearance and courteous manner when interacting with customers, vendors, and coworkers.
• Demonstrate accountability, teamwork, integrity, initiative, and a commitment to continuous improvement.
• Manage time effectively, meet established service schedules, and complete assigned responsibilities accurately and efficiently.

Qualifications and Requirements

• Valid driver's license with a driving record that meets company and insurance carrier requirements.
• Previous warehouse, inventory management, material handling, or related experience preferred.
• Experience with forklifts, reach trucks, pallet jacks, or similar equipment preferred; applicable certifications are a plus.
• Basic computer proficiency, including familiarity with Microsoft Outlook, Word, and Excel.
• Experience with inventory tracking systems, barcode scanners, or RF devices is beneficial.
• Strong customer service, interpersonal, and communication skills.
• Basic arithmetic skills, including the ability to count, verify, and reconcile inventory quantities.
• Strong organizational skills and attention to detail.
• Ability to work independently, prioritize tasks, and collaborate effectively with team members.
• Ability to adapt to changing priorities and work efficiently in both warehouse and industrial customer environments.
• Reliable attendance, punctuality, and a willingness to work overtime when needed.
• Commitment to following safety procedures and maintaining accurate inventory and service records.
• Professional conduct and a customer-focused approach in all business interactions.

Physical Demands and Work Environment

• Ability to drive for extended periods, potentially up to five hours per day, depending on assigned routes and customer schedules.
• Ability to work in warehouse, industrial, and customer-site environments.
• Ability to regularly lift, carry, push, or pull materials weighing up to 50 pounds, with or without reasonable accommodation.
• Ability to stand, walk, bend, reach, and perform repetitive material-handling tasks as required by the position.
• Ability to safely use ladders and appropriate material-handling equipment when necessary.
• Ability to perform warehouse and inventory tasks while following established safety procedures.

Pay: $20.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Health insurance
• Paid time off

Experience:

• Warehouse: 1 year (Required)

Language:

• English (Preferred)

Work Location: In person

Salary : $20 - $22