What are the responsibilities and job description for the Purchase Order Specialist JDE Systems position at Confidential Jobs?
Purchase Orders Specialist- JDE Systems
In this role, you will serve as a key point of contact for customers while partnering closely with internal sales teams to deliver a seamless, high-quality experience. You’ll gain exposure to order management, client communication, and ERP systems—making this an ideal launchpad for long-term career growth
.
Why This Opportunity Stands O
- utIndustry Leader – Part of one of the largest providers in its space with a strong national footprint and market presen
- ceGrowth & Stability – Backed by ongoing investment and expansion initiatives, creating long-term career opportuniti
- esEnd-to-End Business Exposure – Work within a company that supports clients across the full lifecycle—from concept and design to execution and ongoing operatio
- nsEntrepreneurial Culture – Combines the resources of a large organization with the agility and collaboration of a smaller te
- amTraining & Development – Access to structured training programs and opportunities to build industry experti
- seImpact-Driven Work – Directly support customers in industries that are essential to everyday life (restaurants, healthcare, education, etc
.)
Key Responsibilit
iesCustomer Engagement & Supp
- ortServe as a primary contact for customer inquiries via phone, email, and c
- hatDeliver timely, accurate information regarding products, services, and order sta
- tusBuild positive relationships through professional and solutions-oriented communicat
ion
Order Management & Coordina
- tionSupport order entry, processing, and tracking within JD Edwards (JDE) to ensure accurate and timely fulfill
- mentPartner with sales teams to address customer needs and ensure a smooth order lifec
ycle
Issue Resol
- utionInvestigate and resolve customer concerns with a proactive, customer-first mi
- ndsetEscalate complex issues appropriately while maintaining ownership through resol
ution
Sales & Administrative S
- upportProvide day-to-day support to the sales team, including documentation and rep
- ortingAssist with preparing sales materials, tracking activity, and maintaining r
ecords
Product & Process Kn
- owledgeDevelop a strong understanding of products, services, and internal pr
- ocessesStay current on updates, promotions, and new of
ferings
Data Integrity &
- SystemsMaintain accurate customer and sales data within CRM and JD Edwar
- ds (JDE)Support ongoing data management and reporti
ng needs
What We’re Lo
- oking ForStrong customer-first mindset with a genuine interest in helpi
- ng othersExcellent communication skills—both written a
- nd verbalDetail-oriented with strong organizational and problem-solving
- abilitiesCollaborative team player with a positive, proactive
- attitudeAbility to manage multiple priorities in a fast-paced en
vironment
Qual
- ifications0–2 years of professional experience in customer service, sales support, or rel
- ated field(Internships or relevant coursework are high
- ly valued)Hands-on experience with JD Edwards (JDE) i
- s requiredProficiency in Microsoft Office (Excel, Word
- , Outlook)Experience with CRM systems
- is a plusAbility to pass a background check upon offer
acceptance
Why
- This Role?Strong entry point into customer success, sales operations, or ERP-fo
- cused rolesOpportunity to gain valuable experience working within JD Ed
- wards (JDE)High visibility and cross-function
- al exposureSupportive, team-oriented environment with room