What are the responsibilities and job description for the Production Manager-Leading Restoration Company position at Confidential- Full details provided upon request?
Production Manager, Full Time:
We are partnering with a respected property restoration and remediation company that helps homeowners through some of their most difficult days. When property damage occurs, our client steps in to solve problems and restore normalcy to peoples’ daily lives.
We are seeking a Production Manager who can bring order to urgent situations, lead field crews with confidence, and give every customer the sense that their home is in capable hands.
This is a hands-on leadership role. The Production Manager owns each job from the first walkthrough to the final signature, working closely with the company’s Owner/Manager to set priorities and keep every project moving.
What Your Day Looks Like:
You will start each morning by leading the 8:00 AM production meeting, making sure every crew knows its assignments and is ready to roll by 8:30. From there, you will:
- Schedule and manage all assigned jobs, reviewing priorities daily with the Owner/Manager
- Scope every job, emergency and non-emergency, and deliver non-emergency quotes within three business days of scoping
- Own each project from start to finish, including:
- Leading and supporting the Restoration Technicians
- Keeping homeowners informed and reassured throughout the process
- Working with insurance adjusters and claims representatives
- Coordinating third-party services such as dumpsters, plumbing, electrical, and other trades, with all labor needs reviewed with the Owner/Manager
- Maintain full compliance with Service Level Agreements for all insurance programs, TPAs, and carrier requirements
- Help manage on-call coverage with the Technicians
- Complete and submit TIC sheets within 24 hours of job completion
- Ensure all job documentation is complete, accurate, signed, and submitted to Operations upon job completion.
What You Bring:
- Working knowledge of Mitigate, DocuSketch, and PuroLogic
- 3-5 years of experience in restoration, remediation, or construction management
- Strong organizational skills and the ability to shift priorities quickly when emergencies arise
- Clear, calm communication with crews, customers, and insurance partners alike
- Supervisory experience and a demonstrated ability to lead a team
What Our Client Offers:
- A generous base salary starting at 70-80K, plus commission eligibility (to be discussed at Interview)
- Paid Time Off
- Investment in employee growth and development
Physical Requirements:
- Ability to lift 50–75 lbs
- Ability to stand, walk, and move for extended periods
- Frequent bending, carrying, pushing, and pulling
If you take pride in your work, are solution oriented and are the “go to” person on your current team, we’d love to hear from you.
17 HANDS, LLC. is a licensed Placement Agency within the State of MA, working on behalf our cliens: www.17handsllc.com.We are real humans who interact with qualified applicants and aim to make the interview process as seamless as possible. Send your resume today.
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Opportunities for advancement
- Paid time off
- Parental leave
- Professional development assistance
Experience:
- Restoration : 1 year (Required)
- Supervisory : 1 year (Preferred)
Work Location: In person
Salary : $70,000 - $80,000