What are the responsibilities and job description for the Surgical Scheduler (Urgent Hire) position at Confidential Careers?
Surgical Scheduler (Urgent Hire)
Location: On-Site
Salary: Competitive Salary & Benefits
Start Date: Immediate
We are seeking a highly organized, results-driven Surgical Scheduler to join our growing Keloid Specialist Surgery Practice. This role is critical to maximizing surgical revenue, coordinating patient care, and ensuring seamless scheduling across multiple locations. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and can effectively communicate with patients, physicians, insurance carriers, and staff.
Candidates with a strong background in Revenue Cycle Management (RCM), healthcare finance, insurance verification, authorizations, and patient financial communications are strongly preferred.
Key Responsibilities
- Maximize and manage surgical schedules across multiple offices and providers.
- Coordinate all office procedures, surgeries, and pre-operative appointments.
- Work closely with patients, physicians, anesthesia providers, and clinical staff to optimize surgical bookings.
- Obtain insurance benefits, authorizations, and pre-authorizations with support from the billing team.
- Review and track medical clearances and required documentation prior to surgery.
- Schedule, reschedule, and manage patient appointments while maintaining high customer service standards.
- Monitor surgical scheduling metrics and identify opportunities to improve efficiency, patient access, and revenue.
- Maintain accurate records in EMR systems, including scanning and filing authorizations and supporting documentation.
- Collaborate with billing, finance, and revenue cycle teams to ensure accurate patient demographics, insurance information, authorizations, and reimbursement workflows.
- Communicate patient financial responsibilities, surgical deposits, insurance coverage, and payment expectations in a professional and compassionate manner.
- Assist in identifying revenue opportunities and reducing scheduling gaps, cancellations, and authorization delays.
- Communicate project updates and scheduling performance to leadership and stakeholders.
- Assist with operational projects and support team members to ensure successful execution of departmental goals.
Qualifications
- 3 years of surgical scheduling experience, preferably within Plastic Surgery, Cosmetic Surgery, Dermatology, or another surgical specialty.
- Experience in Revenue Cycle Management (RCM), healthcare finance, medical billing, insurance verification, and prior authorizations strongly preferred.
- Bachelor's Degree or equivalent professional experience preferred.
- Strong project management, organizational, and problem-solving skills.
- Ability to work effectively under pressure and manage multiple priorities simultaneously.
- Exceptional verbal, written, and interpersonal communication skills.
- Ability to communicate effectively with patients regarding scheduling, insurance benefits, financial obligations, and surgical preparation requirements.
- Strong attention to detail and commitment to accuracy.
- Experience with insurance verification, authorizations, medical clearances, and payer requirements.
Preferred Qualifications
- Experience with Electronic Medical Records (EMR).
- Experience with Microsoft Office Suite.
- Experience with eClinicalWorks (eCW) is a strong plus.
- Experience working with physician practices, ambulatory surgery centers, or specialty surgical clinics.
- Bilingual candidates are strongly encouraged to apply.
- Knowledge of healthcare operations, patient financial counseling, and revenue cycle workflows is highly desirable.
We are hiring urgently and plan to begin interviewing immediately this week and next week. Qualified candidates should apply as soon as possible.